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How do I delete an old home address from autofill?

  • 4 replies
  • 1 has this problem
  • 76 views
  • Last reply by cor-el

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I bought some tape from a company called Tape Brothers. I entered my home address for billing and shipping. Somehow during the process, it used autofill to add my old address from another state I lived in 18 months ago, and filled in THAT address. In the website's own account information for me it shows my new address first, and my old address second, buy autofill apparently filled in the old address instead. The 'expert' at the vendor site told me that the problem wasn't their system, but my autofil function of Firefox. Is there a way for me to delete that old address so that it can never autofil it again? If I completely delete Firefox and reload it, will that fix my issue?

I bought some tape from a company called Tape Brothers. I entered my home address for billing and shipping. Somehow during the process, it used autofill to add my old address from another state I lived in 18 months ago, and filled in THAT address. In the website's own account information for me it shows my new address first, and my old address second, buy autofill apparently filled in the old address instead. The 'expert' at the vendor site told me that the problem wasn't their system, but my autofil function of Firefox. Is there a way for me to delete that old address so that it can never autofil it again? If I completely delete Firefox and reload it, will that fix my issue?

Chosen solution

reinstall will not remove it, unless you do a "clean reinstall" or "refresh". Both of which will remove your firefox profile, which contain the information you want to remove.

But be aware, clean reinstall or refresh will factory reset firefox, you will lose all bookmark, history, addon, passwords, etc.

Frankly, I don't think this is a problem I would personally fix with refreshing or clean install. Deleting the entry like I mentioned in previous post is an adequate solution. Once deleted, it won't show up again in the same website.

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when you click the input field, then click again, a list of remembered entry will show, move your mice to highlight the old one, press delete to remove it.

Modified by crislevin

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Does this permanently remove the old house address, or will I have to worry about it coming up again. In dozens of online purchases this has never come up. The site showed by addresses including the one that I typed in, AND the second address that was the old one; and it opted for the old one because I apparently didn't notice that it dug that fossil up.

Will completely removing Firefox and reinstalling a new updated version cause that old address to be gone forever?

MacBook Pro / 2010 version running Firefox 36.0.1

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Chosen Solution

reinstall will not remove it, unless you do a "clean reinstall" or "refresh". Both of which will remove your firefox profile, which contain the information you want to remove.

But be aware, clean reinstall or refresh will factory reset firefox, you will lose all bookmark, history, addon, passwords, etc.

Frankly, I don't think this is a problem I would personally fix with refreshing or clean install. Deleting the entry like I mentioned in previous post is an adequate solution. Once deleted, it won't show up again in the same website.

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You can check if that got removed by revisiting the page and check the drop-down list. If you highlight an entry and press the Delete key then that entry should be gone if you click the down arrow again. I'm not sure if this is a normal autocomplete (saved form data) or a name/password combination, but this should work in both cases. Saved names and passwords can be found in the Password Manager.

For saved form data there isn't a user interface to inspect and manage items that Firefox has stored and the only way to check for those is to visit the page where you saved them and check the drop-down list if the input field.