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Error msg says browser does not support HTML5 video. My FF and Flash up to date. Now what?

  • 4 replies
  • 7 have this problem
  • 11 views
  • Last reply by Kevin

midlovines
midlovines
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Accessing bird nest cam on Cornell website. Plays well on PC. For my Samsung phone error says "==browser does not support html5" Updated FF for Android and Flash for Android, restarted phone and got same error message. Settings set for tap to play. Help

Accessing bird nest cam on Cornell website. Plays well on PC. For my Samsung phone error says "==browser does not support html5" Updated FF for Android and Flash for Android, restarted phone and got same error message. Settings set for tap to play. Help

Chosen solution

Looks like YouTube is not providing content in either h264 or webm for that video. https://www.youtube.com/embed/Q4iKJIiYRek breaks for me on any Firefox or Chromium without Flash.

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All Replies (4)

Roland Tanglao
Roland Tanglao
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Hi midlovines

We need more troubleshooting details to help you:

  1. What Android phone or tablet are you using? What version of Android OS (4.0 Ice Cream Sandwich, 4.1-3 jelly bean, 4.4 kitkat or 5.0 lollipop etc)
  2. Please provide the URL of the "bird nest cam on Cornell website"

Cheers!

...Roland

midlovines
midlovines Question owner
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Roland--my phone Samsung Galaxy Avant from T Mobile. OS KitKat 4.4.2. Cornell Bird Cam URL http://cams.allaboutbirds.org/channel/46/Great_Horned_Owls/#_ga=1.22304123.133601993.1425823127 Thanks a lot. Henry

guigs
guigs
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This url loads the video in the HTML5 player for me on kitkat 4.4.2 on Galaxy Note 4.

After looking at troubleshooting information however the error message you mentioned showed up.

In the meantime it is possible to double tap and open the video in youtube.

Kevin
Kevin
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Chosen Solution

Looks like YouTube is not providing content in either h264 or webm for that video. https://www.youtube.com/embed/Q4iKJIiYRek breaks for me on any Firefox or Chromium without Flash.