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HELLO window is blank

  • 5 replies
  • 1 has this problem
  • 62 views
  • Last reply by cor-el

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Clicking on HELLO button just brings up a blank window.

Clicking on HELLO button just brings up a blank window.

All Replies (5)

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In about:config, is loop.enabled set to false? That is said to disable it.

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loop.enabled is set to "true". Are you suggesting I change it?

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You wouldn't see a hello button when loop.enabled is false. Clicking the hello button should open a doorhanger like you get when clicking the Firefox menu button. Any errors in the Browser Console (Firefox/Tools > Web Developer)?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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I don't see anything wrong, but I'm not a Web developer, and I don't understand a lot of this.

I'm now seeing in the HELLO window:

"The address isn't valid

"The URL is not valid and cannot be loaded.

"Web addresses are usually written like http://www.example.com/ "Make sure that you're using forward slashes (i.e. /)."

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Try to reset all 'loop' preferences via the right-click context menu that are user set (bold) to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.