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When entering the digits from an Anti Spam Image they are not accepted by the host web site why

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In e-bay when required to enter the digits from an anti spam image, ebay rejects the entered digets. This only occurs when using Firefox, Internet explorer works fine. Any body know why?

In e-bay when required to enter the digits from an anti spam image, ebay rejects the entered digets. This only occurs when using Firefox, Internet explorer works fine. Any body know why?

All Replies (5)

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hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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philipp said

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here... Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
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Hi Philipp, Fault cleared in safe mode, now I have to find out why?

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hi john, you probably have to go trough your list of addons once (in the firefox menu ≡ > addons > extensions) and disable them one by one to find out which in particular might be causing the problem.

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Thank Philip, Only two in there Norton and Logitec. As I have to send emails in ebay each time to check I'm afraid, to much effort, We will use Internet Explorer instead. But thanks for your help