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jWhen no one can answer or offer a solution to my problem, is there anyway to contact the developers who may be able to answer my question?

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

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No one was able to answer my question regarding installing Firefox - "It asks if I want to run or save. Follow instructions by pressing "run." then a box opens with the statement "endpoint mapper database entry could not be created." Tried it from Chrome and from Internet Explorer. Got the same message. I don't even know what an endpoint mapper is muchless how it may be created. So, now what." only one speculation.

So now my new question is - Do I just give up the idea of installing Firefox? Or is there a Mozilla person I can contact? Couldn't find anyone to contact on the website, or did i somehow miss it.

No one was able to answer my question regarding installing Firefox - "It asks if I want to run or save. Follow instructions by pressing "run." then a box opens with the statement "endpoint mapper database entry could not be created." Tried it from Chrome and from Internet Explorer. Got the same message. I don't even know what an endpoint mapper is muchless how it may be created. So, now what." only one speculation. So now my new question is - Do I just give up the idea of installing Firefox? Or is there a Mozilla person I can contact? Couldn't find anyone to contact on the website, or did i somehow miss it.

All Replies (2)

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If you have questions, this is the place (the only place).

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

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What is your computer system and the Firefox you are trying to install?

Download Firefox Full Installer For All languages And Systems {web link}