Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox is drawing data even when wifi is on

  • 2 replies
  • 4 have this problem
  • 38 views
  • Last reply by esostekti

esostekti
esostekti
more options

how can i fix it?

how can i fix it?

All Replies (2)

guigs
guigs
more options

Hi esostekti, There are two features that you can check in Firefox for Android to make sure its not using data.

  1. Settings > Customize > Download updates , make sure that this is set to "Only over Wi-Fi "
  2. If you have sync set up, do you have "Auto-sync data" in your Android Settings turned on, this may take up data.

I do not think that the reports take data, but if you continue to see data used with those two settings turned off, try to toggle the health reports sent to Mozilla.

esostekti
esostekti Question owner
more options

When I bring up settings, there is no "customize" option .

SYnc is turned off.