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When I update Flash, I get the message "Unable to Load Metafile."

  • 3 replies
  • 16 have this problem
  • 4 views
  • Last reply by FredMcD

JLarsen
JLarsen
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Flash is blocked and I can't update due to the above message. What do I need to do to correct the issue?

Flash is blocked and I can't update due to the above message. What do I need to do to correct the issue?

Chosen solution

Your system details shows you have no player.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Separate Issue; Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

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All Replies (3)

FredMcD
FredMcD
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Chosen Solution

Your system details shows you have no player.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Separate Issue; Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

JLarsen
JLarsen Question owner
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Thanks so much for your help.

FredMcD
FredMcD
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Glad to help. Happy Holidays !