Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync is... not syncing. (multiple platforms, one isn't working, others are fine.)

  • 2 replies
  • 4 have this problem
  • 7 views
  • Last reply by Stryker295

Stryker295
Stryker295
more options

I've got a Macbook that I dualboot into Windows with, both of these sync fine. Just installed FF on a friend's iMac and signed into sync just fine, all the boxes were checked (tabs, bookmarks, settings, etc).

I click sync and one of two things happen: the sync icon will turn blue and rotate *very briefly* or it won't do anything at all.

I never get any sort of error, and I never get any sort of indicator as to its progress (or lack thereof), which is incredibly unhelpful.

What am I doing wrong, and what do I need to do to fix it? 34.0.5 here, don't remember off the top of my head what my laptop is on.

I've got a Macbook that I dualboot into Windows with, both of these sync fine. Just installed FF on a friend's iMac and signed into sync just fine, all the boxes were checked (tabs, bookmarks, settings, etc). I click sync and one of two things happen: the sync icon will turn blue and rotate *very briefly* or it won't do anything at all. I never get any sort of error, and I never get any sort of indicator as to its progress (or lack thereof), which is incredibly unhelpful. What am I doing wrong, and what do I need to do to fix it? 34.0.5 here, don't remember off the top of my head what my laptop is on.

Chosen solution

Huh. Hopped onto my laptop, opened up firefox, and under Tools -> Sync, there was Tools -> Reconnect to Sync (or something like that).

I clicked it and the page was in *Spanish*. Wat.

Anyway, signed in, and letting it do its thing. I'll update this once it's done...

Read this answer in context 👍 0

All Replies (2)

Stryker295
Stryker295 Question owner
more options

Chosen Solution

Huh. Hopped onto my laptop, opened up firefox, and under Tools -> Sync, there was Tools -> Reconnect to Sync (or something like that).

I clicked it and the page was in *Spanish*. Wat.

Anyway, signed in, and letting it do its thing. I'll update this once it's done...

Stryker295
Stryker295 Question owner
more options

And now it's fixed. Don't know why I was signed out in the first place, but more importantly, I don't know why Firefox never bothered to notify me that it had signed me out! That should be fixed.