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I now have two user names showing at times. I did not enter the second one. What does this mean and how do I delete the unwanted one?

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by alanb21

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I don't have any details. It just showed up.

I don't have any details. It just showed up.

Chosen solution

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry
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All Replies (3)

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Exactly where do those 2 usernames appear? Please provide a screenshot.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
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Chosen Solution

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry
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Thank you cor-el for your timely response. I would still like to know where the second, and incorrect, log in (user name) came from.