All firefox components have disappeared. Has anyone seen this issue or have a solution?
Since last few days, my firefox browser does not display any components like address bar, buttons, even the area where the webpage is displayed. I think there was a firefox update that took place before this happened but I am not sure.
What have I tried so far : 1) uninstalled and installed firefox : got the latest firefox stub installer and installed. The issue is still there. 2) Tried to get the installer : tried to get the installer (not the stub that fetches file online during installation). Maybe I got an older one Firefox Setup 3.6.8.exe. this was working fine. I made it update itself using help menu. It updated a few time and was fine. But the last time it updated, it again started showing me the blank window.
What do I run : Windows 7, 32 bit, 4gb ram. i3 processor
Screenshot : trying to attach it. Till then the description of what I see : the windows frame that is translucent is present and the area where the page is displayed is black. No buttons or address bar or anything. close, min, max button is present. if I hit ctrl b, the bookmark area is taken up by the translucent windows frame but nothing is displayed.
Chosen solution
hello, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 (for win7 32 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
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Attached the screenshot.
Chosen Solution
hello, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 (for win7 32 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Wow that was quick!!!!!
I will try out the solutions that you have provided and update what I have.
Thanks Philipp.
yeah that worked like a charm. Turned off the hardware acceleration. Thanks again.