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Moz FF no longer recognizes my Username/password

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by Moses

bythebook13
bythebook13
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Just recently Mozilla FF stopped recognizing my username or password for logging into my credit union account. Yet Google's Chrome still does. Any ideas as to why and what the solution might be? To my knowledge I have not made any changes to warrant this problem.

Just recently Mozilla FF stopped recognizing my username or password for logging into my credit union account. Yet Google's Chrome still does. Any ideas as to why and what the solution might be? To my knowledge I have not made any changes to warrant this problem.

Chosen solution

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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All Replies (1)

Moses
Moses
  • Moderator
more options

Chosen Solution

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"