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Certain pages turn white when I use Silverlight

  • 1 reply
  • 3 have this problem
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  • Last reply by FredMcD

StripedLight
StripedLight
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I'm running the latest version of Firefox, Silverlight, and Flash on Mac OSX 10.8.5 with the latest software updates.

As soon as I start using silverlight (for example, if start streaming netflix in one tab) parts of other pages go white. See links below for examples.

Facebook chat window: http://i.imgur.com/1NNcBN7.png Google maps: http://i.imgur.com/ceSODH4.png

It only happens when I begin using silverlight, and it happens every time I use silverlight, so I don't see how it can be anything else. I have no other issues with other browsers. Restarting FF fixes it, but only until I start running silverlight again.

I'm running the latest version of Firefox, Silverlight, and Flash on Mac OSX 10.8.5 with the latest software updates. As soon as I start using silverlight (for example, if start streaming netflix in one tab) parts of other pages go white. See links below for examples. Facebook chat window: http://i.imgur.com/1NNcBN7.png Google maps: http://i.imgur.com/ceSODH4.png It only happens when I begin using silverlight, and it happens every time I use silverlight, so I don't see how it can be anything else. I have no other issues with other browsers. Restarting FF fixes it, but only until I start running silverlight again.

Chosen solution

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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All Replies (1)

FredMcD
FredMcD
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Chosen Solution

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.