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I keep getting a message that a new version of Firefox (32.x) is available for installation, but it won't install. I have 31.0 .

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  • Last reply by pestodiva

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A window pops up that says a new version of Firefox is available (version 32.x). I click on install, and nothing happens. The wheel keeps spinning so I close the window. When I click on About Firefox and then click on Updates available at https://www.mozilla.org/firefox/, a web page opens that says: Congrats! You're using the latest version of Firefox.

If I'm using the latest version, why do I get a window that says a newer version is available and why won't it download?

I have a new iMac with OSX 10.9.5.

A window pops up that says a new version of Firefox is available (version 32.x). I click on install, and nothing happens. The wheel keeps spinning so I close the window. When I click on About Firefox and then click on Updates available at https://www.mozilla.org/firefox/, a web page opens that says: Congrats! You're using the latest version of Firefox. If I'm using the latest version, why do I get a window that says a newer version is available and why won't it download? I have a new iMac with OSX 10.9.5.

Chosen solution

Hello,

Please see:

Edit: Sorry, I hit the Post button too quick. Firefox version 32.0.3 is out and is the latest version. For mac users, you will need to download it here: https://www.mozilla.org/en-US/firefox/all/

It is strange however that your updater isn't installing the update for you. Are you using a user account with the right privileges?

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Chosen Solution

Hello,

Please see:

Edit: Sorry, I hit the Post button too quick. Firefox version 32.0.3 is out and is the latest version. For mac users, you will need to download it here: https://www.mozilla.org/en-US/firefox/all/

It is strange however that your updater isn't installing the update for you. Are you using a user account with the right privileges?

Modified by CoryMH

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Thanks - just got it installed.