Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I improve slow video streaming?

  • 2 replies
  • 2 have this problem
  • 14 views
  • Last reply by FredMcD

more options

I just got a new Asus UX303LN - i7, 12 gb, quad HD screen, etc. I'm running Windows 8.1 and Firefox 32.0.1.

Part of the issue I'm having is due to connection speed, which is independent of Firefox. But I disabled hardware acceleration firefox, and saw some improvement in video streaming (less choppiness). On my old computer, for some sites, particularly Dailyshow.com and colbernation.com, the stream would automatically downgrade to lower resolution if my connection was an issue. I'm finding that the stream does not degrade and it insists on streaming a choppy HD feed. Also, on these sites, the controls that usually pop up for full screen are not there. Other sites are better but still I'm looking for suggestions for anything I can do in Firefox to boost performance or degrade the stream's resolution when my connection is sub-par. I've also tried the laptop's power settings through Windows. Thank you.

I just got a new Asus UX303LN - i7, 12 gb, quad HD screen, etc. I'm running Windows 8.1 and Firefox 32.0.1. Part of the issue I'm having is due to connection speed, which is independent of Firefox. But I disabled hardware acceleration firefox, and saw some improvement in video streaming (less choppiness). On my old computer, for some sites, particularly Dailyshow.com and colbernation.com, the stream would automatically downgrade to lower resolution if my connection was an issue. I'm finding that the stream does not degrade and it insists on streaming a choppy HD feed. Also, on these sites, the controls that usually pop up for full screen are not there. Other sites are better but still I'm looking for suggestions for anything I can do in Firefox to boost performance or degrade the stream's resolution when my connection is sub-par. I've also tried the laptop's power settings through Windows. Thank you.

All Replies (2)

more options

disabling WebGL had a significant positive effect. The video quality is somewhat less but the choppiness is gone. I'm confused though - is it possible to have the best of both worlds - use my hardware to get fast and not-choppy performance?

more options

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.