the adobe flash player/shockwave keeps crashing, what to do?
starting getting "stopped working" messages. Upgraded to flash 14 and shockwave 12.1. doesn't seem to help. thanks
starting getting "stopped working" messages. Upgraded to flash 14 and shockwave 12.1. doesn't seem to help. thanks
All Replies (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.