Fórum da Comunidade de Thunderbird

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

I'm aware (e.g. https://support.mozilla.org/questions/1277401) of how to toggle whether the message window stays open (opening the next message) when an email is moved or deleted. But I would dearly love for it to happen only sometimes.

Specifically, when a new message comes in, I want to read it, usually move or delete it, then read the next new message, if there is one. But if the next message is an old one, I don't want to keep having it shown to me. I keep my inbox fairly tidy, but I'm getting sick of seeing that message from a year ago that doesn't have a better place to be.

So, after moving or deleting a message, if there is an adjacent unread message, keep the window open. Otherwise, close it.

If there's an unread message somewhere else in the folder, don't jump to that one. Trust that I've left it unread for a good reason, and don't want to now constantly get shown it, and also have to remember to mark is as unread again.

If it's easier to look for other unread emails based on dates, a few days (enough to span a long weekend, for example) would probably be enough, a week at the most. Or make that number user-configurable.

Since this morning there is no sign of my emails accounts and majority of functions appear disabled, it never happened before. Can somebody explain what happened?

Please check the image attached

For the last two or three weeks I have had problems with Thunderbird not downloading e mail from Charter for a few days and then it does for another few days, then it doesn't. Back and forth until the last two days it just seems dead, doesn't receive or send anything. What do I do?

Recently I posted about this problem here: https://support.mozilla.org/en-US/questions/1580858 In sum, I was having problems both in downloading messages from the Spectrum server and also with sending messages. I've attached screenshots of the error messages.

Matt and David kindly posted some helpful responses. The problem then seemed to spontaneously solve itself and I breathed a sigh of relief. Then a few days later it re-appeared.

This time it's not quite as bad in that I'll get the error messages but then usually a few minutes later I can download the messages or send an email. But it's still a real problem.

I called Spectrum again and this time the rep was adamant that if I can still use the Spectrum webmail feature (and I can), then it's not a Spectrum issue.

Last time Matt asked about my antivirus. I use Windows Defender (and occasionally do a manual scan with Malwarebytes free version), so if I understood him right, I should be OK as far as antivirus interference.

Matt also suggested I set TB so that I download messages at startup and every 15 minutes. I was set to every 10 minutes so I changed it to 15.

Matt said for me to check the Activity Manager. I've attached a screenshot of what that showed a few minutes ago. But I should note that this was after an error message displayed but my email downloaded anyway.

Finally, Matt said I should check the Error Console (Control + Shift +J). I've attached a screenshot of that. He also said I should use the trash can to clear it, so I did. He then said to press Shift + F5 to attempt to get my messages. But on my laptop, F5 just dims the display so no dice on that. But I have a second laptop and F5 is "neutral" on that one so I tried it there. I didn't get any new error message.

However, one of the screwy things is that sometimes I get all my messages as normal, but only after the "Can't connect to the server" message displays. And that's what happened with my second laptop above.

I hope I've provided better info. this time. And I hope you gents can help me with this mess.

Thanks,

Andrew

thunderbird Version 153.2.0esr (64 bits) Hello, following an update, email retrieval is no longer working for an account with a ....@rocketmail.com address. Thunderbird opens a "Yahoo" login window, but when I enter my address, it is flagged as invalid. Fortunately, I am still able to log in to this account via a web browser. (Google translation from French to English)

I can no longer get email from my Yahoo email account. I've gone through all the troubleshooting hints and recommendations, as I understand them, but without any luck.

I only have the one account.

The Activity Manager (see attached) shows "No messages to download", but the message at the bottom left said there were messages, but TB doesn't download them.

I think I posted my question in the wrong place yesterday, because I've had no responses. I will delete that Post.

Since yesterday I have been unable to send emails from any of my email accounts. Most are Microsoft accounts.

The first message attached 'pops up' every time I open / reopen Thunderbird Mail.

I saw something that looked unfamiliar to me under Programs and Features and have attached a screenshot of that, along with a screenshot showing the version of Thunderbird on my desktop PC.

Could updating to the latest version of Thunderbird have caused the problem?

Repeated attempts by Thunderbird to sync have alerted Google security about a gmail account I've been using. gmail requires me to sign in, but after entering my password, won't accept the UK phone number I am required to enter to verify my account. Clicking on 'Try another way' doesn't give me another way, so I'm in danger of losing access to that account.

Is there a quick and easy means by which I can permanently save all my sent and received gmail emails that are presently in Thunderbird?

These will be lost if I have to delete Thunderbird or when my PC fails. I can back up files on my PC but not Thunderbird emails so far as I'm aware.

Inbound emails are going to Trash instead of Inbox.

No changes have been made. How can I check settings to find a solution? I see nothing related to this issue. Thanks for any help.

I have quite a few tags and quite a few message filters which are set to add tags. In the last few days, although the rule will automatically add a tag when I run it, it seems to be being deleted again almost immediately.

I have deleted several now obsolete message rules in case there was some kind of stack overflow problem, and likewise removed several obsolete tags, but it seems to be still happening. Is there a maximum number of permissible tags and/or a maximum number of permissible rules that invoke tagging?

This is a new phenomenon to me. I am on the latest stable release of Linux Ubuntu and Thunderbird 153.2.0esr (64-bit)

I used to be able to set message filters to play a sound of my choosing after a message was filtered into a folder (a chime so i know when mail from a client arrives). For a while it was not an option, so I used various extensions that eventually were no longer supported (ToneQuilla, Mailbox Alert, FiltaQuilla, Soundmail). I suspect that the last one may have corrupted my Thunderbird and caused my recent issues, so I removed it (and now I have no extensions installed). Sound Mail is the only extension I can find that plays a sound for filtered mail only.

Meanwhile, the "Play Sound" option has appeared again in v155.0.1, but with no choice of sound file, and nothing plays. It's not a sound issue; other sounds play in other programs, and the normal new mail sound plays when I enable it (but I don't want sound notifications for all mail, just client mail).

Any solutions?

Thunderbird is downloading new messages but failing to display them.

Other functionality remains active, ie I can see and open messages, delete all the contents of folders, compose and send messages, but when the software downloads new messages they simply do not display and cannot be accessed.

Not sure if it's relevant, but the message INBOX count appears to be stuck at the number 59, although more messages than that have been downloaded.

Bizarrely this is the message displayed whenever I now open the Thunderbird application (it was there when the problem first appeared and returns everytime). Out of desperation I even made a donation in the hope it would release the messages!

Thank you in advance, Steve Davidson

Aloha. I'm helping a friend with setting up a new Windows 11 PC, and cannot get Thunderbird to connect to Spectrum's servers. I spent an hour on the phone with Spectrum support and they just gave up and said it must be an issue with Thunderbird. Here are the details:

- Brand new Dell 24 All-in-One EC24250 - Windows 11 25H2 plus all additional fixes. - All Dell drivers updated. - Thunderbird V155.0 64-bit

If I click on 'Get Messages' after a while I get: "Connection to server mail.twc.com timed out". I've gone into the config editor and changed mailnews.tcptimeout from 100 to 500 and still get the error.

In the Account Settings | Server Settings | Test server connection I get: An error occurred connecting to mail.twc.com:993.

I've tried this with both setting up a brand new account in Thunderbird, and also via copying the 'Thunderbird' folder from %appdata%\roaming from her old machine.

Email configuration (from Spectrum).

IMAP Settings Server name: mail.twc.com Port: 993 user name: abcd@hawaii.rr.com Connection Security: SSL/TLS Authentication method: Normal password

SMTP settings Server Name: mail.twc.com Port 587 Connection Security: STARTTLS Authentication method: Normal password

Can anyone help me troubleshoot this scenario?

Mahalo, Harry Z

when trying to restore/add a gmail account, all my account settings disappeared. Trying again to restore/add a gmail account, an error is showing 'Incoming server already exists' and I cannot connect.

I’m asking for an update: regarding the total message count, folders with no messages now show a dash, which is really confusing. Could this be fixed so that a dash doesn't appear when there are 0 messages? Before the update, it wasn't like that—it used to show the message count, and there was no dash when there were no messages.

I have been asking for this for at least 20 versions now: the backup and restore function—which is supposed to work when setting up a fresh Windows 11 installation, for example—fails to carry over certain settings. Specifically, things like the "Participants," "Date," and "Name" columns, the sort arrows (up/down), and other menu column settings aren't restored correctly. View settings—such as grouping vs. non-grouping or hidden columns—are also lost; after restoring, you have to manually set up all the columns and date ordering again yourself.

Problem 3

When I type a name into the address book and it appears, I have to click next to the name. However, if I click straight into the text field to start writing and then try to send something, a different contact from the address book might appear instead. This is a bug. For example, I typed in "Mom," but instead of clicking next to the name, I clicked into the text field, and my boss ended up receiving the email—it was embarrassing. Could there be a setting so that when an address book name appears and you jump straight to the text field, that name stays selected instead of switching to a different address book entry?

I run Thunderbird on MacOS for some years without a problem. Now, after a hard reboot, Thunderbird won't launch anymore. I tried reinstalling to no avail. Is there anything I could do here? Or do you need any more info? The crash report is as follows:

Translated Report (Full Report Below)

Process: thunderbird [8297] Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 155.0 (15526.8.28) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501

Date/Time: 2026-09-09 13:49:46.3562 +0200 OS Version: macOS 15.0.1 (24A348) Report Version: 12 Anonymous UUID: A83FED70-635C-4178-5B0E-2FB36A313750

Sleep/Wake UUID: 9CEF8430-EEF8-43BB-AC16-8A9FF7407F51

Time Awake Since Boot: 25000 seconds Time Since Wake: 7284 seconds

System Integrity Protection: enabled

Crashed Thread: 0 MainThread Dispatch queue: com.apple.main-thread

Exception Type: EXC_GUARD (SIGKILL) Exception Codes: GUARD_TYPE_MACH_PORT Exception Codes: 0x0000000000000203, 0x0000000000000000

Termination Reason: Namespace GUARD, Code 2305843146652647939

Thread 0 Crashed:: MainThread Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x7ff815680e0e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff81568f622 mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff815687f16 mach_msg_overwrite + 649 3 libsystem_kernel.dylib 0x7ff8156810ff mach_msg + 19 4 XUL 0x2f9aca7f4 0x2f35dd000 + 105830388 5 XUL 0x2f9ac4183 0x2f35dd000 + 105804163 6 XUL 0x2f9ac2884 0x2f35dd000 + 105797764 7 XUL 0x2f865b45b 0x2f35dd000 + 84403291 8 XUL 0x2f8685615 0x2f35dd000 + 84575765 9 XUL 0x2f868d2af 0x2f35dd000 + 84607663 10 XUL 0x2f868d80f 0x2f35dd000 + 84609039 11 thunderbird 0x10d03ab2a 0x10d03a000 + 2858 12 dyld 0x7ff8153342cd start + 1805

Thread 1:: AsyncSignalControlThread 0 libsystem_kernel.dylib 0x7ff81568187a read + 10 1 XUL 0x2f825612a 0x2f35dd000 + 80187690 2 XUL 0x2f82560dd 0x2f35dd000 + 80187613 3 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 4 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15

Thread 2:: RegisterFonts 0 CoreFoundation 0x7ff81573a759 CFStringGetCharacters + 98 1 CoreFoundation 0x7ff815803d71 CFURLCreateFilePathURL + 1086 2 libFontRegistry.dylib 0x7ff81e9c2201 TLocalFontRegistryImp::RegisterFont(__CFURL const*, __CFDictionary const*, unsigned int, unsigned int, __CFError**) const + 459 3 libFontRegistry.dylib 0x7ff81e9c2c32 TLocalFontRegistryImp::RegisterFonts(__CFArray const*, __CFDictionary const*, unsigned int, unsigned int, __CFArray const**, __CFArray const**, __CFArray const**) const + 182 4 libFontRegistry.dylib 0x7ff81e9de0ff XTRegisterFonts2 + 701 5 CoreText 0x7ff817d6db29 _CTFontManagerRegisterActionFontsForURLs(__CFArray const*, CTFontManagerScope, bool, Action, __CFArray const**) + 339 6 CoreText 0x7ff817d6eef7 _CTFontManagerRegisterActionFontURLs(__CFArray const*, CTFontManagerScope, bool, Action, URLTrust, __CFArray const*, bool (__CFArray const*, bool) block_pointer) + 42 7 XUL 0x2f4b40609 0x2f35dd000 + 22427145 8 XUL 0x2f4b5deba 0x2f35dd000 + 22548154 9 libnss3.dylib 0x2da8bb369 0x2da709000 + 1778537 10 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 11 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15

Thread 3: 0 libsystem_pthread.dylib 0x7ff8156bdbcc start_wqthread + 0

Thread 4: 0 libsystem_kernel.dylib 0x7ff815680e0e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff81568f622 mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff815687f16 mach_msg_overwrite + 649 3 libsystem_kernel.dylib 0x7ff8156810ff mach_msg + 19 4 XUL 0x2f9aca16d 0x2f35dd000 + 105828717 5 XUL 0x2f9acaeac 0x2f35dd000 + 105832108 6 XUL 0x2f9acad91 0x2f35dd000 + 105831825 7 XUL 0x2fb206fa9 0x2f35dd000 + 130195369 8 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 9 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15

Thread 5: 0 libsystem_pthread.dylib 0x7ff8156bdbcc start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):

 rax: 0x000000001000000a  rbx: 0x00000002db928340  rcx: 0x00007ff7b2ec4af8  rdx: 0x0000003480000013
 rdi: 0x00000002db928340  rsi: 0x0000000400000011  rbp: 0x00007ff7b2ec4b60  rsp: 0x00007ff7b2ec4af8
  r8: 0x0000000000000000   r9: 0x0000000000000001  r10: 0x0000000000002303  r11: 0x0000000000000206
 r12: 0x00000000000007d0  r13: 0x0000000400000011  r14: 0x0000000000000000  r15: 0x0000000000000001
 rip: 0x00007ff815680e0e  rfl: 0x0000000000000206  cr2: 0x0000000000000000
 

Logical CPU: 0 Error Code: 0x0100002f Trap Number: 133

Binary Images:

      0x10d03a000 -        0x10d042fff org.mozilla.thunderbird (155.0) <4c4c4439-5555-3144-a100-2f79b5ba51e1> /Applications/Thunderbird.app/Contents/MacOS/thunderbird
      0x10d168000 -        0x10d1dcfff libmozglue.dylib (*) <4c4c4442-5555-3144-a1b2-7d8d2d6587df> /Applications/Thunderbird.app/Contents/MacOS/libmozglue.dylib
      0x10d077000 -        0x10d083fff com.apple.CoreWiFi (1.0) <c356ba94-c112-3326-9011-74fc0bb4dfde> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
      0x10d444000 -        0x10d5dffff CoreWiFiOld.dylib (*) <d5ce0007-36ac-37a1-a5d7-07ad7365e60a> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFiOld.dylib
      0x10d056000 -        0x10d057fff com.apple.IO80211 (1.0) <c0791260-3db4-30e8-962c-1d7a90bbe2d5> /System/Library/PrivateFrameworks/IO80211.framework/Versions/A/IO80211
      0x10d061000 -        0x10d061fff com.apple.WiFiPeerToPeer (652.55.0) <6de18c87-b584-3fba-b9f2-5439ee94f3f7> /System/Library/PrivateFrameworks/WiFiPeerToPeer.framework/Versions/A/WiFiPeerToPeer
      0x17689e000 -        0x1768f1fff IO80211Old.dylib (*) <d5ce0007-f5f4-3ab8-a256-05df5202823b> /System/Library/PrivateFrameworks/IO80211.framework/Versions/A/IO80211Old.dylib
      0x1e640b000 -        0x1e6432fff WiFiPeerToPeerOld.dylib (*) <d5ce0007-9684-3a09-bf78-fb3a4f8bb7b1> /System/Library/PrivateFrameworks/WiFiPeerToPeer.framework/Versions/A/WiFiPeerToPeerOld.dylib
      0x2da709000 -        0x2da9d5fff libnss3.dylib (*) <4c4c449b-5555-3144-a1ce-153a9242e9fd> /Applications/Thunderbird.app/Contents/MacOS/libnss3.dylib
      0x2dbc97000 -        0x2dc767fff libgkcodecs.dylib (*) <4c4c4478-5555-3144-a176-a5710479f9c6> /Applications/Thunderbird.app/Contents/MacOS/libgkcodecs.dylib
      0x10d400000 -        0x10d423fff liblgpllibs.dylib (*) <4c4c44b4-5555-3144-a1b9-b5c664969bb6> /Applications/Thunderbird.app/Contents/MacOS/liblgpllibs.dylib
      0x10d06b000 -        0x10d06bfff com.apple.framework.CoreWLAN (16.0) <cf40012c-37ff-356e-863f-24c150978974> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
      0x25d475000 -        0x25d4effff CoreWLANOld.dylib (*) <d5ce0007-0117-3ddb-beb8-5886a5f8b758> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLANOld.dylib
      0x2f35dd000 -        0x2fe8e2fff XUL (*) <4c4c44ee-5555-3144-a15b-7a3b6ab61736> /Applications/Thunderbird.app/Contents/MacOS/XUL
      0x10d42f000 -        0x10d430fff org.mozilla.channelprefs (1.0) <4c4c4410-5555-3144-a148-95c735c87f29> /Applications/Thunderbird.app/Contents/Frameworks/ChannelPrefs.framework/ChannelPrefs
   0x7ff815680000 -     0x7ff8156bbfff libsystem_kernel.dylib (*) <10094a6c-fa57-367f-b06e-7c449ea31285> /usr/lib/system/libsystem_kernel.dylib
   0x7ff81532e000 -     0x7ff8153ba32f dyld (*) <69c73748-37ae-3a6f-83af-690645c3da75> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
   0x7ff8156bc000 -     0x7ff8156c7fff libsystem_pthread.dylib (*) <c0db9cf9-86ec-31d4-a557-2c07945fd8f2> /usr/lib/system/libsystem_pthread.dylib
   0x7ff81572b000 -     0x7ff815bcaff2 com.apple.CoreFoundation (6.9) <541c6f06-0abc-39f5-a7d2-3cad5db19c04> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
   0x7ff81e9af000 -     0x7ff81e9faff7 libFontRegistry.dylib (*) <31b7fceb-b146-3e8d-a297-87c67730f388> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
   0x7ff817c31000 -     0x7ff817e51ff5 com.apple.CoreText (841.0.0.1) <c3eb23cc-fc68-312e-bc9d-8e28a4a44da3> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%) Writable regions: Total=7.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=7.6G(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Activity Tracing 256K 1 Kernel Alloc Once 8K 1 MALLOC 550.1M 21 MALLOC guard page 24K 6 STACK GUARD 56.0M 6 Stack 12.0M 6 VM_ALLOCATE 132.0M 18 VM_ALLOCATE (reserved) 7.1G 10 reserved VM address space (unallocated) __CTF 824 1 __DATA 30.4M 877 __DATA_CONST 95.2M 881 __DATA_DIRTY 2560K 333 __FONT_DATA 2352 1 __INFO_FILTER 8 1 __LINKEDIT 186.2M 17 __OBJC_RO 76.1M 1 __OBJC_RW 2354K 2 __TEXT 1.1G 902 __TPRO_CONST 272K 2 dsce.got 124K 1 dyld private memory 512K 2 mapped file 53.2M 51 owned unmapped memory 20K 1 shared memory 1124K 9

===== ======= =

TOTAL 9.4G 3151 TOTAL, minus reserved VM space 2.3G 3151

Full Report

{"app_name":"thunderbird","timestamp":"2026-09-09 13:49:48.00 +0200","app_version":"155.0","sroute_id":12,"slice_uuid":"4c4c4439-5555-3144-a100-2f79b5ba51e1","build_version":"15526.8.28","platform":1,"bundleID":"org.mozilla.thunderbird","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0.1 (24A348)","roots_installed":0,"name":"thunderbird","incident_id":"D8368554-B699-4AD8-A8A6-2C4175E89A69"} {

 "uptime" : 25000,
 "procRole" : "Background",
 "version" : 2,
 "userID" : 501,
 "deployVersion" : 210,
 "modelCode" : "MacBookPro15,2",
 "coalitionID" : 1356,
 "osVersion" : {
   "train" : "macOS 15.0.1",
   "build" : "24A348",
   "releaseType" : "User"
 },
 "captureTime" : "2026-09-09 13:49:46.3562 +0200",
 "codeSigningMonitor" : 0,
 "incident" : "D8368554-B699-4AD8-A8A6-2C4175E89A69",
 "pid" : 8297,
 "cpuType" : "X86-64",
 "roots_installed" : 0,
 "bug_type" : "309",
 "procLaunch" : "2026-09-09 13:49:45.0052 +0200",
 "procStartAbsTime" : 25995372141555,
 "procExitAbsTime" : 25996722299153,
 "procName" : "thunderbird",
 "procPath" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/thunderbird",
 "bundleInfo" : {"CFBundleShortVersionString":"155.0","CFBundleVersion":"15526.8.28","CFBundleIdentifier":"org.mozilla.thunderbird"},
 "storeInfo" : {"deviceIdentifierForVendor":"1F778C59-C2BF-597B-B4D7-068A27420DA1","thirdParty":true},
 "parentProc" : "launchd",
 "parentPid" : 1,
 "coalitionName" : "org.mozilla.thunderbird",
 "crashReporterKey" : "A83FED70-635C-4178-5B0E-2FB36A313750",
 "codeSigningID" : "org.mozilla.thunderbird",
 "codeSigningTeamID" : "",
 "codeSigningFlags" : 570490881,
 "codeSigningValidationCategory" : 1,
 "codeSigningTrustLevel" : 4294967295,
 "bootSessionUUID" : "3B94A2DF-4DD0-4B72-9BCF-22A7621B9373",
 "wakeTime" : 7284,
 "sleepWakeUUID" : "9CEF8430-EEF8-43BB-AC16-8A9FF7407F51",
 "sip" : "enabled",
 "sroute_id" : 12,
 "exception" : {"port":515,"signal":"SIGKILL","guardId":0,"codes":"0x0000000000000203, 0x0000000000000000","violations":["ILLEGAL_MOVE"],"message":" ILLEGAL_MOVE on mach port 515 (guarded with 0x0000000000000000)","subtype":"GUARD_TYPE_MACH_PORT","type":"EXC_GUARD","rawCodes":[515,0]},
 "termination" : {"namespace":"GUARD","flags":2,"code":2305843146652647939},
 "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
 "faultingThread" : 0,
 "threads" : [{"threadState":{"r13":{"value":17179869201},"rax":{"value":268435466},"rflags":{"value":518},"cpu":{"value":0},"r14":{"value":0},"rsi":{"value":17179869201},"r8":{"value":0},"cr2":{"value":0},"rdx":{"value":225485783059},"r10":{"value":8963},"r9":{"value":1},"r15":{"value":1},"rbx":{"value":12273746752},"trap":{"value":133},"err":{"value":16777263},"r11":{"value":518},"rip":{"value":140703487757838,"matchesCrashFrame":1},"rbp":{"value":140701835479904},"rsp":{"value":140701835479800},"r12":{"value":2000},"rcx":{"value":140701835479800},"flavor":"x86_THREAD_STATE","rdi":{"value":12273746752}},"id":803926,"triggered":true,"name":"MainThread","queue":"com.apple.main-thread","frames":[{"imageOffset":3598,"symbol":"mach_msg2_trap","symbolLocation":10,"imageIndex":15},{"imageOffset":63010,"symbol":"mach_msg2_internal","symbolLocation":84,"imageIndex":15},{"imageOffset":32534,"symbol":"mach_msg_overwrite","symbolLocation":649,"imageIndex":15},{"imageOffset":4351,"symbol":"mach_msg","symbolLocation":19,"imageIndex":15},{"imageOffset":105830388,"imageIndex":13},{"imageOffset":105804163,"imageIndex":13},{"imageOffset":105797764,"imageIndex":13},{"imageOffset":84403291,"imageIndex":13},{"imageOffset":84575765,"imageIndex":13},{"imageOffset":84607663,"imageIndex":13},{"imageOffset":84609039,"imageIndex":13},{"imageOffset":2858,"imageIndex":0},{"imageOffset":25293,"symbol":"start","symbolLocation":1805,"imageIndex":16}]},{"id":804035,"name":"AsyncSignalControlThread","threadState":{"r13":{"value":0},"rax":{"value":4},"rflags":{"value":519},"cpu":{"value":0},"r14":{"value":123145365204839},"rsi":{"value":123145365204839},"r8":{"value":804035},"cr2":{"value":0},"rdx":{"value":1},"r10":{"value":12868005512},"r9":{"value":18446744069414584320},"r15":{"value":12855254214},"rbx":{"value":4516467360},"trap":{"value":133},"err":{"value":33554435},"r11":{"value":518},"rip":{"value":140703487760506},"rbp":{"value":123145365204880},"rsp":{"value":123145365204824},"r12":{"value":0},"rcx":{"value":123145365204824},"flavor":"x86_THREAD_STATE","rdi":{"value":3}},"frames":[{"imageOffset":6266,"symbol":"read","symbolLocation":10,"imageIndex":15},{"imageOffset":80187690,"imageIndex":13},{"imageOffset":80187613,"imageIndex":13},{"imageOffset":25171,"symbol":"_pthread_start","symbolLocation":99,"imageIndex":18},{"imageOffset":7151,"symbol":"thread_start","symbolLocation":15,"imageIndex":18}]},{"id":804036,"name":"RegisterFonts","threadState":{"r13":{"value":12249394624},"rax":{"value":12248738960},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":123145365738174},"rsi":{"value":12248738944},"r8":{"value":47},"cr2":{"value":0},"rdx":{"value":140704608934656,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSCFString"},"r10":{"value":14520574096406667351},"r9":{"value":1081004648057274360},"r15":{"value":0},"rbx":{"value":46},"trap":{"value":222},"err":{"value":0},"r11":{"value":18446620940592555649},"rip":{"value":140703488517977},"rbp":{"value":123145365738096},"rsp":{"value":123145365738064},"r12":{"value":12248738944},"rcx":{"value":281474976712588},"flavor":"x86_THREAD_STATE","rdi":{"value":7}},"frames":[{"imageOffset":63321,"symbol":"CFStringGetCharacters","symbolLocation":98,"imageIndex":19},{"imageOffset":888177,"symbol":"CFURLCreateFilePathURL","symbolLocation":1086,"imageIndex":19},{"imageOffset":78337,"symbol":"TLocalFontRegistryImp::RegisterFont(__CFURL const*, __CFDictionary const*, unsigned int, unsigned int, __CFError**) const","symbolLocation":459,"imageIndex":20},{"imageOffset":80946,"symbol":"TLocalFontRegistryImp::RegisterFonts(__CFArray const*, __CFDictionary const*, unsigned int, unsigned int, __CFArray const**, __CFArray const**, __CFArray const**) const","symbolLocation":182,"imageIndex":20},{"imageOffset":192767,"symbol":"XTRegisterFonts2","symbolLocation":701,"imageIndex":20},{"imageOffset":1297193,"symbol":"_CTFontManagerRegisterActionFontsForURLs(__CFArray const*, CTFontManagerScope, bool, Action, __CFArray const**)","symbolLocation":339,"imageIndex":21},{"imageOffset":1302263,"symbol":"_CTFontManagerRegisterActionFontURLs(__CFArray const*, CTFontManagerScope, bool, Action, URLTrust, __CFArray const*, bool (__CFArray const*, bool) block_pointer)","symbolLocation":42,"imageIndex":21},{"imageOffset":22427145,"imageIndex":13},{"imageOffset":22548154,"imageIndex":13},{"imageOffset":1778537,"imageIndex":8},{"imageOffset":25171,"symbol":"_pthread_start","symbolLocation":99,"imageIndex":18},{"imageOffset":7151,"symbol":"thread_start","symbolLocation":15,"imageIndex":18}]},{"id":804038,"frames":[{"imageOffset":7116,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":18}],"threadState":{"r13":{"value":0},"rax":{"value":33554800},"rflags":{"value":512},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":5635},"r8":{"value":409604},"cr2":{"value":0},"rdx":{"value":123145365753856},"r10":{"value":0},"r9":{"value":18446744073709551615},"r15":{"value":123145366276984},"rbx":{"value":123145366278144},"trap":{"value":133},"err":{"value":33554800},"r11":{"value":582},"rip":{"value":140703488007116},"rbp":{"value":0},"rsp":{"value":123145366278144},"r12":{"value":5193732},"rcx":{"value":0},"flavor":"x86_THREAD_STATE","rdi":{"value":123145366278144}}},{"id":804039,"frames":[{"imageOffset":3598,"symbol":"mach_msg2_trap","symbolLocation":10,"imageIndex":15},{"imageOffset":63010,"symbol":"mach_msg2_internal","symbolLocation":84,"imageIndex":15},{"imageOffset":32534,"symbol":"mach_msg_overwrite","symbolLocation":649,"imageIndex":15},{"imageOffset":4351,"symbol":"mach_msg","symbolLocation":19,"imageIndex":15},{"imageOffset":105828717,"imageIndex":13},{"imageOffset":105832108,"imageIndex":13},{"imageOffset":105831825,"imageIndex":13},{"imageOffset":130195369,"imageIndex":13},{"imageOffset":25171,"symbol":"_pthread_start","symbolLocation":99,"imageIndex":18},{"imageOffset":7151,"symbol":"thread_start","symbolLocation":15,"imageIndex":18}],"threadState":{"r13":{"value":17179869442},"rax":{"value":268451845},"rflags":{"value":514},"cpu":{"value":0},"r14":{"value":44},"rsi":{"value":17179869442},"r8":{"value":0},"cr2":{"value":0},"rdx":{"value":0},"r10":{"value":42893838385152},"r9":{"value":42893838385152},"r15":{"value":42893838385152},"rbx":{"value":4516276304},"trap":{"value":133},"err":{"value":16777263},"r11":{"value":514},"rip":{"value":140703487757838},"rbp":{"value":123145368386448},"rsp":{"value":123145368386344},"r12":{"value":2000},"rcx":{"value":123145368386344},"flavor":"x86_THREAD_STATE","rdi":{"value":4516276304}}},{"id":804042,"frames":[{"imageOffset":7116,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":18}],"threadState":{"r13":{"value":0},"rax":{"value":33554800},"rflags":{"value":512},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":15875},"r8":{"value":409604},"cr2":{"value":0},"rdx":{"value":123145368399872},"r10":{"value":0},"r9":{"value":18446744073709551615},"r15":{"value":123145368923000},"rbx":{"value":123145368924160},"trap":{"value":133},"err":{"value":33554800},"r11":{"value":582},"rip":{"value":140703488007116},"rbp":{"value":0},"rsp":{"value":123145368924160},"r12":{"value":5193732},"rcx":{"value":0},"flavor":"x86_THREAD_STATE","rdi":{"value":123145368924160}}}],
 "usedImages" : [
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4513308672,
   "CFBundleShortVersionString" : "155.0",
   "CFBundleIdentifier" : "org.mozilla.thunderbird",
   "size" : 36864,
   "uuid" : "4c4c4439-5555-3144-a100-2f79b5ba51e1",
   "path" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/thunderbird",
   "name" : "thunderbird",
   "CFBundleVersion" : "15526.8.28"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4514545664,
   "size" : 479232,
   "uuid" : "4c4c4442-5555-3144-a1b2-7d8d2d6587df",
   "path" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/libmozglue.dylib",
   "name" : "libmozglue.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4513558528,
   "CFBundleShortVersionString" : "1.0",
   "CFBundleIdentifier" : "com.apple.CoreWiFi",
   "size" : 53248,
   "uuid" : "c356ba94-c112-3326-9011-74fc0bb4dfde",
   "path" : "\/System\/Library\/PrivateFrameworks\/CoreWiFi.framework\/Versions\/A\/CoreWiFi",
   "name" : "CoreWiFi",
   "CFBundleVersion" : "802.64"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4517543936,
   "size" : 1687552,
   "uuid" : "d5ce0007-36ac-37a1-a5d7-07ad7365e60a",
   "path" : "\/System\/Library\/PrivateFrameworks\/CoreWiFi.framework\/Versions\/A\/CoreWiFiOld.dylib",
   "name" : "CoreWiFiOld.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4513423360,
   "CFBundleShortVersionString" : "1.0",
   "CFBundleIdentifier" : "com.apple.IO80211",
   "size" : 8192,
   "uuid" : "c0791260-3db4-30e8-962c-1d7a90bbe2d5",
   "path" : "\/System\/Library\/PrivateFrameworks\/IO80211.framework\/Versions\/A\/IO80211",
   "name" : "IO80211",
   "CFBundleVersion" : "1"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4513468416,
   "CFBundleShortVersionString" : "652.55.0",
   "CFBundleIdentifier" : "com.apple.WiFiPeerToPeer",
   "size" : 4096,
   "uuid" : "6de18c87-b584-3fba-b9f2-5439ee94f3f7",
   "path" : "\/System\/Library\/PrivateFrameworks\/WiFiPeerToPeer.framework\/Versions\/A\/WiFiPeerToPeer",
   "name" : "WiFiPeerToPeer",
   "CFBundleVersion" : "652.55"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 6283714560,
   "size" : 344064,
   "uuid" : "d5ce0007-f5f4-3ab8-a256-05df5202823b",
   "path" : "\/System\/Library\/PrivateFrameworks\/IO80211.framework\/Versions\/A\/IO80211Old.dylib",
   "name" : "IO80211Old.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 8157966336,
   "size" : 163840,
   "uuid" : "d5ce0007-9684-3a09-bf78-fb3a4f8bb7b1",
   "path" : "\/System\/Library\/PrivateFrameworks\/WiFiPeerToPeer.framework\/Versions\/A\/WiFiPeerToPeerOld.dylib",
   "name" : "WiFiPeerToPeerOld.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 12254744576,
   "size" : 2936832,
   "uuid" : "4c4c449b-5555-3144-a1ce-153a9242e9fd",
   "path" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/libnss3.dylib",
   "name" : "libnss3.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 12277346304,
   "size" : 11341824,
   "uuid" : "4c4c4478-5555-3144-a176-a5710479f9c6",
   "path" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/libgkcodecs.dylib",
   "name" : "libgkcodecs.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4517265408,
   "size" : 147456,
   "uuid" : "4c4c44b4-5555-3144-a1b9-b5c664969bb6",
   "path" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/liblgpllibs.dylib",
   "name" : "liblgpllibs.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4513509376,
   "CFBundleShortVersionString" : "16.0",
   "CFBundleIdentifier" : "com.apple.framework.CoreWLAN",
   "size" : 4096,
   "uuid" : "cf40012c-37ff-356e-863f-24c150978974",
   "path" : "\/System\/Library\/Frameworks\/CoreWLAN.framework\/Versions\/A\/CoreWLAN",
   "name" : "CoreWLAN",
   "CFBundleVersion" : "1657"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 10154889216,
   "size" : 503808,
   "uuid" : "d5ce0007-0117-3ddb-beb8-5886a5f8b758",
   "path" : "\/System\/Library\/Frameworks\/CoreWLAN.framework\/Versions\/A\/CoreWLANOld.dylib",
   "name" : "CoreWLANOld.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 12672946176,
   "size" : 187719680,
   "uuid" : "4c4c44ee-5555-3144-a15b-7a3b6ab61736",
   "path" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/XUL",
   "name" : "XUL"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4517457920,
   "CFBundleShortVersionString" : "1.0",
   "CFBundleIdentifier" : "org.mozilla.channelprefs",
   "size" : 8192,
   "uuid" : "4c4c4410-5555-3144-a148-95c735c87f29",
   "path" : "\/Applications\/Thunderbird.app\/Contents\/Frameworks\/ChannelPrefs.framework\/ChannelPrefs",
   "name" : "ChannelPrefs",
   "CFBundleVersion" : "1.0"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 140703487754240,
   "size" : 245760,
   "uuid" : "10094a6c-fa57-367f-b06e-7c449ea31285",
   "path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
   "name" : "libsystem_kernel.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 140703484272640,
   "size" : 574256,
   "uuid" : "69c73748-37ae-3a6f-83af-690645c3da75",
   "path" : "\/usr\/lib\/dyld",
   "name" : "dyld"
 },
 {
   "size" : 0,
   "source" : "A",
   "base" : 0,
   "uuid" : "00000000-0000-0000-0000-000000000000"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 140703488000000,
   "size" : 49152,
   "uuid" : "c0db9cf9-86ec-31d4-a557-2c07945fd8f2",
   "path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
   "name" : "libsystem_pthread.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64h",
   "base" : 140703488454656,
   "CFBundleShortVersionString" : "6.9",
   "CFBundleIdentifier" : "com.apple.CoreFoundation",
   "size" : 4849651,
   "uuid" : "541c6f06-0abc-39f5-a7d2-3cad5db19c04",
   "path" : "\/System\/Library\/Frameworks\/CoreFoundation.framework\/Versions\/A\/CoreFoundation",
   "name" : "CoreFoundation",
   "CFBundleVersion" : "3038.1.403"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 140703642087424,
   "size" : 311288,
   "uuid" : "31b7fceb-b146-3e8d-a297-87c67730f388",
   "path" : "\/System\/Library\/Frameworks\/ApplicationServices.framework\/Versions\/A\/Frameworks\/ATS.framework\/Versions\/A\/Resources\/libFontRegistry.dylib",
   "name" : "libFontRegistry.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 140703527276544,
   "CFBundleShortVersionString" : "841.0.0.1",
   "CFBundleIdentifier" : "com.apple.CoreText",
   "size" : 2232310,
   "uuid" : "c3eb23cc-fc68-312e-bc9d-8e28a4a44da3",
   "path" : "\/System\/Library\/Frameworks\/CoreText.framework\/Versions\/A\/CoreText",
   "name" : "CoreText",
   "CFBundleVersion" : "841.0.0.1"
 }

],

 "sharedCache" : {
 "base" : 140703483523072,
 "size" : 25769803776,
 "uuid" : "c9dad4ae-9265-384e-a2aa-c55a04f80ba8"

},

 "vmSummary" : "ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)\nWritable regions: Total=7.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=7.6G(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nActivity Tracing                   256K        1 \nKernel Alloc Once                    8K        1 \nMALLOC                           550.1M       21 \nMALLOC guard page                   24K        6 \nSTACK GUARD                       56.0M        6 \nStack                             12.0M        6 \nVM_ALLOCATE                      132.0M       18 \nVM_ALLOCATE (reserved)             7.1G       10         reserved VM address space (unallocated)\n__CTF                               824        1 \n__DATA                            30.4M      877 \n__DATA_CONST                      95.2M      881 \n__DATA_DIRTY                      2560K      333 \n__FONT_DATA                        2352        1 \n__INFO_FILTER                         8        1 \n__LINKEDIT                       186.2M       17 \n__OBJC_RO                         76.1M        1 \n__OBJC_RW                         2354K        2 \n__TEXT                             1.1G      902 \n__TPRO_CONST                       272K        2 \ndsce.got                           124K        1 \ndyld private memory                512K        2 \nmapped file                       53.2M       51 \nowned unmapped memory               20K        1 \nshared memory                     1124K        9 \n===========                     =======  ======= \nTOTAL                              9.4G     3151 \nTOTAL, minus reserved VM space     2.3G     3151 \n",
 "legacyInfo" : {
 "threadTriggered" : {
   "name" : "MainThread",
   "queue" : "com.apple.main-thread"
 }

},

 "logWritingSignature" : "984ed7d0a9986f5780dfbc65fcf5fb03d3fe11b7",
 "trialInfo" : {
 "rollouts" : [
   {
     "rolloutId" : "60da5e84ab0ca017dace9abf",
     "factorPackIds" : {

     },
     "deploymentId" : 240000008
   },
   {
     "rolloutId" : "639124e81d92412bfb4880b3",
     "factorPackIds" : {

     },
     "deploymentId" : 240000012
   }
 ],
 "experiments" : [

 ]

} }

Model: MacBookPro15,2, BootROM 2022.100.22.0.0, 4 processors, Quad-Core Intel Core i7, 2,11 GHz, 32 GB, SMC Graphics: Intel HD Graphics 620, Intel HD Graphics 620, Built-In Display: Unknown Display, 2048 x 1152, Main, MirrorOff, Online Memory Module: BANK 0/ChannelA-DIMM0, 16 GB, DDR4, 2400 MHz, SK Hynix, HMA82GS6AFR8N-UH Memory Module: BANK 2/ChannelB-DIMM0, 16 GB, DDR4, 2400 MHz, SK Hynix, HMA82GS6AFR8N-UH AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1772.1) AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en1 PCI Card: Intel HD Graphics 620, VGA compatible controller, Internal@0,2,0 PCI Card: Sunrise Point-LP HD Audio, Audio device, Internal@0,31,3 USB Device: USB30Bus USB Device: USB3.0-CRW USB Device: vendor_device USB Device: Integrated Camera USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller Thunderbolt Bus:

When I open Thunderbird it is sending my emails directly to the deleted folder. I have tried all-sorts and cannot find an answer. I transferred Thunderbird to my new PC and all was working okay for a few weeks then all of a sudden there were emails missing from my inboxes and I found them in the deleted folder. I am 76 years old and need an easy step by step solution please ..... John

Thunderbird is losing connection with mobile,charter.net. The message from Thunderbird is 'connection to mobile.charter.net timed out' Inbox mail stops, and some of the last mail has no content only the message header. This happens at the same time on Linux mint, Apple OSX and Win 10 pro with updates. When this incident only occurs with Thunderbird. The failure occurs for days at a time. Last outage was for 4 days. Started working again about 24 hrs ago and its just failed again. these are two separate email accounts. I also installed Outlook on the Win platform and Apple mail on Osx. They work just fine.