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Firefox deactivates and data not saved – Possible phishing or security risk”

Dear Mozilla Support, I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and … (ler mais)

Dear Mozilla Support,

I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and my browsing data is no longer saved. I believe this may be related to a security or phishing issue.

My cybersecurity services (including McAfee and Bitdefender) have notified me of potential phishing attempts, data access risks, and suspicious browser activity. I have reported these issues to my security providers, and they have opened case IDs to investigate further:

- McAfee Case ID: 03203372 - Bitdefender Reference: 1010231778

Due to these ongoing issues, I would like your team to check whether there’s any unauthorized activity linked to my Firefox account or app. I rely on Firefox daily and need this issue resolved as soon as possible for safe browsing.

If possible, I would also like to request that my Firefox browsing profile be locked or protected against unauthorized tampering, auto-deactivation, or interference by malicious software or attackers.

Please let me know what steps I should take, or if you need any further information from me.

Sincerely, Mod's note: PII removed

Colocada por Mohammad k 2 semanas atrás

Respondida por Mohammad k 2 semanas atrás

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Where is the app icon picker?

I have been looking all over Firefox for the setting to change the icon (was included in the latest update notes) but it’s nowhere to be found for me. Am I missing someth… (ler mais)

I have been looking all over Firefox for the setting to change the icon (was included in the latest update notes) but it’s nowhere to be found for me. Am I missing something?

Colocada por tdr1995 2 meses atrás

Respondida por TyDraniu 2 meses atrás

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Open last bookmark in iOS iPhone Firefox app

Hi, I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how … (ler mais)

Hi,

I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how to remove it?

Please refer the screenshot, appreciate any and all the help to understand and remove this adclick.


Best Regards Barrie

Colocada por barrie.iqbal 1 ano atrás

Respondida por barrie.iqbal 1 ano atrás