Fórum da Comunidade de Firefox

How do I remove a second VPN account? I have many email accounts, and last year there was confusion. MY ONLY intended account is associated with: [redacted] @gmail.com'' I am to be billed later this month. Please check, and remove any and all other emails associated with me! Thanks! SJ

Seem as if you cannot change the primary email address if the address has been invalidated. What are the options here? I no longer have access to that email address. How do I change my primary address now?

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account?

Thanks for any help Inke

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Thank you for your time and very kind attention.

Hello,

I have a problem verifying a secondary email address for my Mozilla Account.

Whenever I click "Send verification code", the website confirms that the code has been sent, but I never receive any email.

I have already ruled out the usual causes:

The mailbox is working correctly. I receive emails from other senders without any problems. I checked the Inbox, Spam and Junk folders. I waited for more than 30 minutes and tried multiple times. I tested with different browsers and private browsing mode.

Most importantly, I tested two completely different email providers:

[email removed to protect user's privacy] (STRATO) [email removed to protect user's privacy] (Telekom Germany)

The verification email is not delivered to either address.

Zwei verschiedene Mailanbieter getestet: jl@lucic-consult.de (Strato) s.lucic@t-online.de Beide empfangen normale E-Mails. Mozilla meldet jedes Mal: "Verification code sent". Es kommt keine E-Mail an. Spam wurde geprüft. Andere Browser wurden getestet. Das Problem besteht seit mehreren Tagen.