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Can I be reimbursed by canceling Mozilla VPN?

mel_gallant

I subscribed to Mozilla VPN a few days ago, but have now learned that I can get Bitdefender's version for free. I wish to cancel Mozilla's version and, hopefully, be reimbursed.

I subscribed to Mozilla VPN a few days ago, but have now learned that I can get Bitdefender's version for free. I wish to cancel Mozilla's version and, hopefully, be reimbursed.

Todas as respostas (1)

Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

See also https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn

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