Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais
Open

Unable to log into Google

Firefox Web compatibility
jbr replied 3 semanas atrás
mkhansen808
mkhansen808

After clearing my cache, I got logged out of all of my accounts, and I can no longer sign into Google. When I enter my username it gives me a message that says “Couldn’t sign you in: this browser may not be secure. Try using a different browser.” I was able to log in using Chrome so it’s definitely not a device issue. I already tried clearing my cookies and cache again, and disabling all of my browser extensions, but I’m still getting the same message. Any help is appreciated!

Editing to add, I'm using Windows 11 and Firefox version 153.0

After clearing my cache, I got logged out of all of my accounts, and I can no longer sign into Google. When I enter my username it gives me a message that says “Couldn’t sign you in: this browser may not be secure. Try using a different browser.” I was able to log in using Chrome so it’s definitely not a device issue. I already tried clearing my cookies and cache again, and disabling all of my browser extensions, but I’m still getting the same message. Any help is appreciated! Editing to add, I'm using Windows 11 and Firefox version 153.0

Modificado por mkhansen808 a

Todas as respostas (3)

jbr
jbr
  • 10 Melhores Colaboradores

Could you please restart into Troubleshoot Mode (from Help menu), open a new Private Window there, and try singing in that way? Thanks!

mkhansen808
mkhansen808 Proprietário da pergunta

@jbr I just tried that, unfortunately I'm still getting the same error

jbr
jbr
  • 10 Melhores Colaboradores

Try creating a separate Profile to test a completely clean slate using factory defaults/settings etc. — to see if it's possibly something in prefs.

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.