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Firefox not loading pages

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  • Última resposta por Denys

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Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Google and Duck Go. I'm getting ready to delete Firefox if I can't get it working, which would be a shame.

Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Google and Duck Go. I'm getting ready to delete Firefox if I can't get it working, which would be a shame.

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Hi,

Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode.

Did it help? Looking forward to your update!

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