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Trying to sign into Epson support site being blocked by Malwarebyes as malware!

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  • Última resposta por BTINAZ

BTINAZ
BTINAZ

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Solução escolhida

This is the site and there is a password reset option. see screenshot https://epson.com/oidc/login?client_id=b2c-us&ui_locales=en&select_registration=true

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jonzn4SUSE
jonzn4SUSE
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Solução escolhida

This is the site and there is a password reset option. see screenshot https://epson.com/oidc/login?client_id=b2c-us&ui_locales=en&select_registration=true

BTINAZ
BTINAZ Proprietário da pergunta

Thank you for your assistance. I haven't had time to deal with your other responses to my issues but I am grateful for your help.