Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Error with the mail account

more options

Hello,

I can't receive new emails on my Thunderbird account because every time I try to refresh my inbox, I get this message:

‘An error has occurred while saving your messages. Make sure that the file system gives you write rights and that you have enough free disk space to copy the inbox’.

No problem with webmail.

We have another computer in the office connected to Thunderbird that receives all our emails. All the settings are the same, except that we haven't updated Thundebird.

We use a POP system.

Thank you for your feedback!

Hello, I can't receive new emails on my Thunderbird account because every time I try to refresh my inbox, I get this message: ‘An error has occurred while saving your messages. Make sure that the file system gives you write rights and that you have enough free disk space to copy the inbox’. No problem with webmail. We have another computer in the office connected to Thunderbird that receives all our emails. All the settings are the same, except that we haven't updated Thundebird. We use a POP system. Thank you for your feedback!
Capturas de ecrã anexadas

Todas as respostas (6)

more options

I have no solution, just a comment. You mention that error message indicates lack of free disk space. Since this is a POP account, the issue may be that there is insufficient disk space on that computer.

Útil?

more options

Hi,

I've deleted over 3,000 emails and the message still appears, unfortunately.

I really don't know what to do...

Útil?

more options

Check to see what free space you have on your computer. Are you just attempting to download new messages, or are you attempting to copy the inbox/ It is unclear in reading your post.

Útil?

more options

I have enough disk space according to my computer. the problem is that I don't receive any new emails when I refresh the mailbox because this message appears. I'm not trying to save anything, just to receive emails normally. I haven't touched anything since the last time and I did the last update.

Útil?

more options

Ok, this is beyond what I know on disk problems. I hope someone else sees the thread and comments

Útil?

more options

No worries! Thank you so much for your help

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.