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Gah. Your Tab Just Crashed

  • 4 respostas
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  • Última resposta por s_king

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Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websites are Facebook, YouTube and continually clicking on bookmarked items. Normally only a few tabs are open at any one time. Then after some time, I open a new tab and get the

Gah. Your Tab Just Crashed message appear on the new tab and can not access any websites after this. The Close Tab, Restore Tab, Restore All Tabs do nothing.

I have to reboot the PC and start again.

I'm using the latest version 126.0.1 (64-bit).

  • Tried running in Safe Mode, uninstalled Firefox and re-installed it, reverted back to 126.0 (64-bit) and same issue.
  • I've cleared the cache and history
  • Had Add Blockers, FB Purity and New Tab Override Extensions. Disabled these and still no success.
  • I have AVG driver update installed and its telling me all the drivers are up to date.
  • The problem seemed to start happening after an AVG update, so I have removed AVG Antivirus

The computer is an ASUS Vivobook Laptop, Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz with 8GB ram.







I have tried

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websites are Facebook, YouTube and continually clicking on bookmarked items. Normally only a few tabs are open at any one time. Then after some time, I open a new tab and get the '''Gah. Your Tab Just Crashed''' message appear on the new tab and can not access any websites after this. The Close Tab, Restore Tab, Restore All Tabs do nothing. I have to reboot the PC and start again. I'm using the latest version 126.0.1 (64-bit). * Tried running in Safe Mode, uninstalled Firefox and re-installed it, reverted back to 126.0 (64-bit) and same issue. * I've cleared the cache and history * Had '''''Add Blockers, FB Purity and New Tab Override''''' Extensions. Disabled these and still no success. * I have AVG driver update installed and its telling me all the drivers are up to date. * The problem seemed to start happening after an AVG update, so I have removed AVG Antivirus The computer is an ASUS Vivobook Laptop, Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz with 8GB ram. I have tried
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Todas as respostas (4)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Útil?

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Hi Paul, There are no crash reports when I open "about:crashes"

Útil?

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Reboot the computer into Windows Safe Mode with network support to see if that has effect.

Útil?

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When this happens, there are no crash reports, but is any of this from the browser console useful. I've taken a screenshot and attached it.

Will try running windows in safe mode with network support next.

Útil?

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