Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Impossible to create a shortcut of a web-page on desktop or a folder by drag-&-drop on Mac

  • Nenhuma resposta
  • 1 tem este problema
  • 2 visualizações
more options

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully doing it, on another MAC machine) to create a web page shortcut on the desktop or in a folder, by drag and drop, but it's impossible for me to do it on this machine and I can't figure out what could be the problem.

After clicking on the padlock icon, to the left of the address bar, I can easily drag it to the destination I prefer (eg a folder) but when I release the mouse button the operation doesn't work. Unlike what happens in the other MAC machine, doing the same operation, the button does not turn into the green "+" icon and suddenly disappears, without doing anything and without giving me any warning.

I've tried reading suggestions on the web, but haven't found anything that really gives me a solution. Could it be one of my browser's security settings? Please, please, could you help me? I need this feature very often, so if I don't fix this soon I will be forced to switch browsers.

Thank you very much for you attention! Lu

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully doing it, on another MAC machine) to create a web page shortcut on the desktop or in a folder, by drag and drop, but it's impossible for me to do it on this machine and I can't figure out what could be the problem. After clicking on the padlock icon, to the left of the address bar, I can easily drag it to the destination I prefer (eg a folder) but when I release the mouse button the operation doesn't work. Unlike what happens in the other MAC machine, doing the same operation, the button does not turn into the green "+" icon and suddenly disappears, without doing anything and without giving me any warning. I've tried reading suggestions on the web, but haven't found anything that really gives me a solution. Could it be one of my browser's security settings? Please, please, could you help me? I need this feature very often, so if I don't fix this soon I will be forced to switch browsers. Thank you very much for you attention! Lu