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App icon missing

Firefox para iOS Resolução de problemas
user1693610 replied
RittenRemedy
RittenRemedy

App crashed and would not open. Deleted, redownloaded from the App Store, and signed in. App icon will not load. App appears to be working?

App crashed and would not open. Deleted, redownloaded from the App Store, and signed in. App icon will not load. App appears to be working?

Todas as respostas (7)

user1693610
user1693610

Could you share a screenshot?

RittenRemedy
RittenRemedy Proprietário da pergunta

I would love to. How do I upload an image here?

user1693610
user1693610

RittenRemedy said

I would love to. How do I upload an image here?

Below the textfield you will find a option to select and upload an image.

RittenRemedy
RittenRemedy Proprietário da pergunta

There is only post reply and cancel. There is no option to upload any file.

user1693610
user1693610

Are you trying to add it your original post or to new reply?

RittenRemedy
RittenRemedy Proprietário da pergunta

Fortunately I opened this email on my PC. Before I was using the mobile app. The mobile app doesn't appear to have the option to upload images. Here is the image I took from the mobile app.

user1693610
user1693610

I have never seen this kind of white icon. Looks like a orphaned app.

  1. Delete the white app icon
  2. Shutdown the iPhone
  3. Start the iPhone again
  4. Try re-downloading Firefox for iOS from the App Store.

Does the orange Firefox Icon show up?