Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I cannot sign in to my Firefox account. I’ve tried to change the password on both my windows 7 desktop and my iPad Pro. I never get the confirmation email.

  • 1 resposta
  • 2 têm este problema
  • 54 visualizações
  • Última resposta por Chris Ilias
  • Arquivadas

I was trying to change my password after the Facebook breech..

I was trying to change my password after the Facebook breech..

Todas as respostas (1)

Hi, The confirmation email can take a few minutes to get to your inbox. If you've already waited a few minutes and refreshed your inbox, try the following steps:

  • Check your junk mail or spam folder to see if your confirmation email ended up there.
  • Click the Resend email link on the Firefox Sync signup page.

If you still don't see the confirmation email, try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email.