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On save username and passwords page "save username" is shaded

  • 9 respostas
  • 1 tem este problema
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  • Última resposta por FredMcD

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Firefox is not asking to save my username and passwords/ When I go to the security page in my options the "Remember logins and passwords for websites" option is shaded along with the "exceptions" box. I run firefox in the "never remember history" mode. Is that the problem?

Solução escolhida

sdnative68 said

Private browsing and "never remember my history mode" are the same thing?

Yes -- setting:

"Firefox will: Never remember history"

is essentially the same as setting:

"Firefox will: Use custom settings for history" + "Always use private browsing mode"

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Are you using Firefox Private Mode? If so, nothing is recorded.

Are you using any password add-ons or other such programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Quote: I run firefox in the "never remember history" mode

You can't save a new password in Private Browsing mode. See "What does Private Browsing not save?":

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Private browsing and "never remember my history mode" are the same thing?

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FredMcD said

Are you using Firefox Private Mode? If so, nothing is recorded. Are you using any password add-ons or other such programs? Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I am not starting in private browsing and am not using any password add-on programs.

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sdnative68 said

Private browsing and "never remember my history mode" are the same thing?

Basically, yes. One removes data, the other never records it.

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Solução escolhida

sdnative68 said

Private browsing and "never remember my history mode" are the same thing?

Yes -- setting:

"Firefox will: Never remember history"

is essentially the same as setting:

"Firefox will: Use custom settings for history" + "Always use private browsing mode"

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Some more explanation:

When you select "Never remember history" then "Always use Private Browsing mode" gets is checkmark as you can see if you select "Use custom settings for history". The only difference is that using "Never remember history" will set some default settings for other history items whereas if you set the checkmark yourself via "Use custom settings for history" then you only toggle the Private Browsing mode setting and other history settings like for cookies are not affected.

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I also have a similar issue Firefox is currently not asking me if I want to save my username or password. I am not on a network it is my personal computer at home and it does not have private browsing highlighted

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sitrep If the other postings here did not help,

Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.


Please include what you have already tried.