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after opening a new tab the search function is unresponsive.

Tomatoshadow2 replied
Annomac

Using Mac OSX El Capitan V 10.11.6 The problem has just happened. When I open a new tab using the plus button and type a search question, then click search, nothing happens. Not even a flicker on the screen. New tab is set to show frequent sites. If I then choose the homepage option (little house) it goes to home page and search is no problem. I have uninstalled and reinstalled firefox but still not working.

Using Mac OSX El Capitan V 10.11.6 The problem has just happened. When I open a new tab using the plus button and type a search question, then click search, nothing happens. Not even a flicker on the screen. New tab is set to show frequent sites. If I then choose the homepage option (little house) it goes to home page and search is no problem. I have uninstalled and reinstalled firefox but still not working.

Todas as respostas (1)

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.