Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

downloads window stays on "unknown time remaining"

  • 2 respostas
  • 8 têm este problema
  • 577 visualizações
  • Última resposta por z. ixa

z. ixa
z. ixa
more options

Hi, i have been trying for awhile to download a program that i trust, but the downloads window stays on "unknown time remaining". Is there a way i can get it to show me more info on how much more data or time it needs to go before it's finished?

I don't want to hold my breath indefinitely, if i should maybe close out and restart the whole process?

My internet connection is currently excellent, so it can't be that.

I also cleared my download history, and also changed my downloads to a different folder.

If possible, iwish to avoid having to reset the entire FF browser.

Help anyone?

Thanks!

Hi, i have been trying for awhile to download a program that i trust, but the downloads window stays on "unknown time remaining". Is there a way i can get it to show me more info on how much more data or time it needs to go before it's finished? I don't want to hold my breath indefinitely, if i should maybe close out and restart the whole process? My internet connection is currently excellent, so it can't be that. I also cleared my download history, and also changed my downloads to a different folder. If possible, iwish to avoid having to reset the entire FF browser. Help anyone? Thanks!

Solução escolhida

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Ler esta resposta no contexto 👍 2

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solução escolhida

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

z. ixa
z. ixa Proprietário da pergunta
more options

thank you cor-el, i disabled my Avast Antivirus and that fixed it!

What was a bummer after that was that i found i had to disable my Avast every single time before opening my downloaded program. I went through all the Avast active protection settings and added my program to its exclusions, but the problem remained.

Finally, i discovered another branch of exclusions hidden under the general exclusions: deep screen and hardened mode, and after adding the paths to those as well, it all works great!

Thanks, and have a great day!

Modificado por z. ixa a