Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Firefox Crash or Crash View

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por FredMcD

more options

In the last months Mozilla Firefox either keeps crashing or, when starting Firefox, brings the crash view. This rather annoying and I do no, unless I really have to, move to another browser. The latest submitted crash report is: Crash ID: bp-9df36bd2-2981-472d-860f-78ced2151011 Please let me know if you need the crash file in order to help me on this and where I can find the file. Thank you.

In the last months Mozilla Firefox either keeps crashing or, when starting Firefox, brings the crash view. This rather annoying and I do no, unless I really have to, move to another browser. The latest submitted crash report is: Crash ID: bp-9df36bd2-2981-472d-860f-78ced2151011 Please let me know if you need the crash file in order to help me on this and where I can find the file. Thank you.

Todas as respostas (1)

more options

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1189940 NEW --- Win10 crashes in nvwgf2um.dll@0x47c5d via CompositorD3D11::EndFrame 1181349 NEW --- crash in nvwgf2um.dll@0x39e5d


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: