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The statistics off my app is not updated. I cannot see the number of installs

  • 5 respostas
  • 3 têm este problema
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  • Última resposta por khansameer510

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First i was able to see the statistics of the app that i have made but from the past 2 days the statistics are nor updated and the graph is also not visible

First i was able to see the statistics of the app that i have made but from the past 2 days the statistics are nor updated and the graph is also not visible

Todas as respostas (5)

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Hi khansameer510,

I understand that you are having trouble viewing the statistics of the application you have uploaded to Marketplace.

Please reply to this message with the following information:

  • What is the name of the application that you have available on the Marketplace?
  • Please provide the exact steps to reproduce the issue you are encountering.
  • How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the necessary information to investigate this behavior.

In the meantime, I am contacting the Marketplace team to see if this is a known issue with a known workaround.

Thanks,

- Ralph

Modificado por Ralph Daub a

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The name of the application is The Story. From the past 2 or 3 days i am having this issue

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On top of it I cant even see the global stats

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Hi khansameer510,

I'm sorry to hear that you are still encountering problems viewing the statistics on Marketplace.

Thank you for the additional information. I contacted the Marketplace team and opened bug 1153350 to track this issue.

They will investigate what issues you might be encountering, and I'll update this thread accordingly.

- Ralph

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Now it is showing "Server error detected.Please try again later" in the statistics