Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

can't load/view ebay description/Shipping and payments tabs

  • 5 respostas
  • 6 têm este problema
  • 2 visualizações
  • Última resposta por FredMcD

more options

Suddenly this morning the "description"/"Shipping and payments" Tabs on all of ebay listings disappear! I try clearing cache/cookies, disable pop up blocking e.t.c. but the problem consists. Everything works ok, except that any ebay listing i'm trying to see doesn't seem to load the "description"/"Shipping and payments" Tabs. I'm using windows 7 64bit with firefox 31.0

Suddenly this morning the "description"/"Shipping and payments" Tabs on all of ebay listings disappear! I try clearing cache/cookies, disable pop up blocking e.t.c. but the problem consists. Everything works ok, except that any ebay listing i'm trying to see doesn't seem to load the "description"/"Shipping and payments" Tabs. I'm using windows 7 64bit with firefox 31.0

Solução escolhida

A cookie, basically, is used by web sites to store options and information for that site. It could be one of the site options is bad.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

What you want is a cookie controller, something that removes that one (not all) cookie for you. I do not use them, but I found this list;

https://addons.mozilla.org/en-US/firefox/search/?q=cookie

====

This is a list of help files about cookies. https://support.mozilla.org/en-US/search?esab=a&w=1&q=cookie

Ler esta resposta no contexto 👍 1

Todas as respostas (5)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Thanks FredMcD for your answer. Now,i think i found the culprit! It's a specific cookie (named "nonsession") under ebay.co.uk (see attached image). Btw, i have no problem if i connect through ebay.com! Problem appears only under ebay.co.uk Whenever i remove this specific cookie, listings appear just fine! But the problem is that if i close firefoc and restart it,the problem re appears and i need to remove cookie again! I suppose there is a much more practical solution of removing the dammed cookie each time by hand! :-)

Modificado por ikonsgr a

more options

Solução escolhida

A cookie, basically, is used by web sites to store options and information for that site. It could be one of the site options is bad.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

What you want is a cookie controller, something that removes that one (not all) cookie for you. I do not use them, but I found this list;

https://addons.mozilla.org/en-US/firefox/search/?q=cookie

====

This is a list of help files about cookies. https://support.mozilla.org/en-US/search?esab=a&w=1&q=cookie

more options

Thanks again FredMcD! I just install cookie controller and now everything is ok!

more options

That's good to hear. Happy computing.