Fórum de suporte - Firefox

Não consigo atualizar o Firefox!

Ele mostra que tem versão nova mas não atualiza!
Mesmo no site da mozilla, se eu clico para baixar um instalador, o download não acontece.
Não estou conseguindo baixar o Firefox mesmo usando outros browsers!

Estou usando um pc com Windows 7 na minha rede de casa. Outros computadores estão funcionando normal e posso baixar o firefox sem problemas, só nesse computador que não funciona! É como se o site da mozilla estivesse bloqueado, mas não tem nada de errado aparentemente no firewall do windows 7. Eu consigo abrir o site da mozilla mas não consigo fazer o download. Consigo instalar extensões do firefox também.

Como descobrir o que está errado?

No Edge, som do You Tube normal, mas gosto de usar o Mozilla que está sem som. Já fiz o procedimento indicado = opções, privac. segur., permissões, reprod. autom., config., e permitir audio e video,mas não resolveu. O que mais posso fazer para resolver? Agradeço Mário

Prezados, como estão? Gostaria de tirar uma dúvida, tinha alguns sites favoritados em meu browser sincronizados a minha conta do Mozilla, fui para outro PC e ao sincronizar não retornou meus favoritos, alguém sabe dizer o por quê disso?

Uso a tempos o Firefox e percebi que ele abre de 4 a 7 abas invisíveis junto daquela que estou usando. Tem gente que fala que é um malware e outras que é uma funcionalidade do navegador. Qual seria a verdade?

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19042",
   "version": "83.0",
   "buildID": "20201112153044",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/83.0/WINNT/pt-BR/",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Daniel\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Daniel\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Daniel\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
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   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
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}

Faz algum tempo que eu venho enfrentando esse problema no firefox com o youtube, o que acontece é o seguinte, eu faço login no youtube e ele não permanece logado, quando vou curtir algo ou salvar na minha conta não consigo. Quando apertar o botão, mesmo logado, não aparece a lista das playlists para adicionar o vídeo. Além disso, mesmo quando aperto o botão para fazer login no canto superior direito do site, ele ainda aparece como se eu não estivesse logado quando eu clico no menu lateral para visualizar as playlists, etc. Vou deixar um print desse erro em anexo.

Alguém sabe o que é isso? Antes o erro que ocorria apenas no firefox eram os vídeos ficarem apresentando pequenos travamentos durante a exibição.

Obrigado! :D

Este site avisa sobre ataques nos navegadores e cita o firefox, isto está acontecendo? O site é este: https://canaltech.com.br/seguranca/microsoft-alerta-para-malware-que-esta-afetando-todos-os-navegadores-176123/