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Certificates are not recognized by Firefox which causes error in loading pages . why?

  • 1 resposta
  • 27 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

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  • Firefox opens with delay
  • Website does not load
  • Untrusted Certificate message appears on previously visited sites
  • Add exception
  • Reload page
  • Untrusted Certificate message appears on previously visited sites
  • Cycle continues until Firefox crashes

Todas as respostas (1)

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Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button to inspect the certificate and check who is the issuer.

Only leave the mark in the box at the bottom to "Permanently store this exception" if you trust that certificate.

  • Click "Confirm Security Exception" to enter the site if you still want to go to that website.

If the issuer is your security software then you either have to disable that check in your firewall or install the root certificate of that firewall.

See Configure firewalls so that Firefox can access the Internet