Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

SMTP Log File?

  • 3 respostas
  • 0 tem este problema
  • 8 visualizações
  • Última resposta de gp

johnmsch
johnmsch
more options

I have an account with Network Solutions that I've been using for about 20 years with minimal issues. I download messages to Thunderbird via POP and send messages via SMTP. NS just upgraded their email system. The POP3, IMAP and SMTP servers are all new, with new names. I updated to the server settings in Thunderbird and POP still works fine, but I get the attached error when attempting to send a message via SMTP. I just now upgraded TB to 102.3.3 and still get the send error. The strange thing is that using those exact same server config settings on my iPhone and iPad, I can send and receive with no issues. Is there a log file somewhere in Thunderbird that would provide any more information about this error? Anyone have any ideas what the problem might be? Thank you

I have an account with Network Solutions that I've been using for about 20 years with minimal issues. I download messages to Thunderbird via POP and send messages via SMTP. NS just upgraded their email system. The POP3, IMAP and SMTP servers are all new, with new names. I updated to the server settings in Thunderbird and POP still works fine, but I get the attached error when attempting to send a message via SMTP. I just now upgraded TB to 102.3.3 and still get the send error. The strange thing is that using those exact same server config settings on my iPhone and iPad, I can send and receive with no issues. Is there a log file somewhere in Thunderbird that would provide any more information about this error? Anyone have any ideas what the problem might be? Thank you
Capturas de tela anexadas

Todas as respostas (3)

gp
gp
more options

Hello

No idea about your problem, but you can raise the log level to All in the preference mailnews.pop3.loglevel

johnmsch
johnmsch Autor da pergunta
more options

Thanks gp. Is that parameter supposed to be in the prefs.js file? I don't see it there.

gp
gp
more options

Sorry for the delay, but the parameter is in the Settings / General -> Config editor (scroll all the way down)