Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can´t click on some websites

  • 5 respostas
  • 1 tem este problema
  • 66 visualizações
  • Última resposta de FredMcD

more options

Hallo,

at some websites I can not click on buttons or can open a scroll down menue. When I try it in a different browser there is no problem. An example is in google. When I want to login into an google account: Im able to go on the top right corner to login, then I enter my email. After this I try to click the continue button but nothing happens.

Hallo, at some websites I can not click on buttons or can open a scroll down menue. When I try it in a different browser there is no problem. An example is in google. When I want to login into an google account: Im able to go on the top right corner to login, then I enter my email. After this I try to click the continue button but nothing happens.

Alterado por cor-el em

Solução escolhida

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Ler esta resposta 👍 1

Todas as respostas (5)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Hey, I deleted the cookies and the cache. It didn't help. Afterwards I startet Firefox in Safe mode. In Safe Mode the problem disappeared and I could open every side. So anybody an idea what can I change that in the standard mode the problem goes away ?

more options

Solução escolhida

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

more options

Thanks. I disabled Harware Acceleration and it worked.

more options

Glad to help. Safe Surfing.