IMAP connection failure

Since yesterdayevening I am experiencing problems with connecting to imap.one.com with all four of my accounts in Thunderbird 157.0.1 (64-bits). It says something like "C… (czytaj dalej)

Since yesterdayevening I am experiencing problems with connecting to imap.one.com with all four of my accounts in Thunderbird 157.0.1 (64-bits). It says something like "Connecting to the server at imap.one.com with username XX@XX.XX failed" (translated to English) Mailsystem at one.com (webmail) and in my Android (Bluemail-app) works fine. I tried to fill in the right passwords, even changed a password and tried the new one, but still no effect.

Settings: Servertype: POP-mailserver Servername: imap.one.com Port: 995 Username: emailadress

Connectionsecurity SSL/TLS Authenticationmetod: Normal password

I use the release-update-channel (if that is usefull info?)

What can be wrong?

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Email includes signature from html file and plain text

When I send an email with my HTML file signature Thunderbird appends a text signature as well. The text signature is not visible in the draft email, and is not in the set… (czytaj dalej)

When I send an email with my HTML file signature Thunderbird appends a text signature as well. The text signature is not visible in the draft email, and is not in the settings. The text signature is added for separate identity with no signature enabled. I want to stop this. Any ideas please?

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New interface adds user twice during setup and setup fails

Used old method to setup email accounts and it worked fine. New UI will jam the user name and host name and host name together for new email account setup. In UI for: Us… (czytaj dalej)

Used old method to setup email accounts and it worked fine. New UI will jam the user name and host name and host name together for new email account setup. In UI for: Username It will have the full user and host together eg. test1@test.com Then during account setup after you enter password, I can see it on the bottom of the UI panel, so like this... test1@test.com@test.com When you go back it will put in the Username field, test1@test.com even when you deleted the host test.com from it. Also the host field screws up. It will put a period in front of the host name eg. .test.com So you have to delete the period.

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Having problems sending emails (locked duplicate)

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server … (czytaj dalej)

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server settings screenshot below.

Zablokowane 1

Google Calendar & Tasks suddenly fail in Thunderbird 157 64bit

I'm running Thunderbird 157 64bit for Google email, Calendar & Tasks. This has worked nicely for months even after the upgrade to 157. Today Calendar & Tasks fa… (czytaj dalej)

I'm running Thunderbird 157 64bit for Google email, Calendar & Tasks. This has worked nicely for months even after the upgrade to 157. Today Calendar & Tasks fail to connect and are completely blank. Apparently the Add-on 128.5.12 (Philipp Kewisch) that made this work has been disabled for some reason. Please don't tell me that Thunderbird has suddenly decided Google Calendar and Tasks just aren't needed by anyone anymore. There is no new connector available that I can find, just a suggestion to go back to an older version of Thunderbird? Please help me understand. Thanks!

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Sent mail not put in Sent folder

I've received the following message the last few days when I send an email with Thunderbird: Your message was sent but a copy was not placed in your sent folder (Sent) du… (czytaj dalej)

I've received the following message the last few days when I send an email with Thunderbird:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. (I am sure neither of those errors apply.)

It then gave me the option to "save" (I didn't get the exact wording before I clicked on "save") and I don't see it anywhere. This was a very important email and I need to find it.

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Delay moving pop messages to or from 4 specific mailboxes (win10, v152). (debug process stuck at "Could not start browser toolbox. You need to enable it.") Cause: McAfee

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all". Which is true for all the mailboxes shown on the attac… (czytaj dalej)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Moderator Notes:

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How to get rid of the account wizard?

There used to be an option before, but now it just always pops up. It is never useful for me and constantly switching to offline mode or using some other account first is… (czytaj dalej)

There used to be an option before, but now it just always pops up. It is never useful for me and constantly switching to offline mode or using some other account first is a pain. There is no button to continue manually.

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Account settings

I just purchased a new PC. HP OmniDesk Slim model with Intel Core 13, Win 11 home version, 8 GB DDR5, 512 GB SSD. I just read a previous article, "Move Thunderbird data t… (czytaj dalej)

I just purchased a new PC. HP OmniDesk Slim model with Intel Core 13, Win 11 home version, 8 GB DDR5, 512 GB SSD. I just read a previous article, "Move Thunderbird data to a new computer." When you make the move, does it also bring your account settings with the move? And by the move, I mean copying and pasting from old PC to new PC. Or do I enter this info manually? I am moving data from old HP w/win 10 originally installed, to new HP w/win 11. I also read a previous article on forum, "An alternative method for manual transfer between Windows 10 and Windows 11 computers." This was also included in this article. "This section assumes you have a default Windows installation and will work on computers upgraded to Windows 10 from previous Windows versions." My old computer had win 10 originally installed, not upgraded, (as stated above). Any info/help you can offer will be deeply appreciated. Thanks

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TB hangs looking up IMAP server

TB is hanging on startup as it cannot connect to an IMAP server (Ping times out) I am chasing this separately. If I click on the TB window it grays out and I have to shut… (czytaj dalej)

TB is hanging on startup as it cannot connect to an IMAP server (Ping times out) I am chasing this separately. If I click on the TB window it grays out and I have to shut TB. I know which account is causing the problem but how can I start TB WITHOUT it trying to access servers so I can delete the problem account?? Thanks in advance. Paul N

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Unable to write the email to the mailbox - can't pop download emails from gmail

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure ho… (czytaj dalej)

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure how I managed to get it working again those times, seems hit-or-miss. I've compacted and run a repair on the inbox folder several times as suggested by others. I've updated and restarted Thunderbird and even updated windows and restarted more than once.

Windows 11 Pro Thunderbird 158.0 (64 bit)

I'm attaching a screenshot from the Error Console (Tools -> Developer Tools -> Error Console)

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the Inbox is now alphabetized according to subject

I accidentally clicked on something at the top of the Inbox messages and suddenly everything was alphabetized. I've tried several times to figure out what happened and … (czytaj dalej)

I accidentally clicked on something at the top of the Inbox messages and suddenly everything was alphabetized. I've tried several times to figure out what happened and to get it back without bothering you, but have had no success. Now, of course, because I've tried so many things, the Inbox is really goofed up. Can you help me reset the Inbox so I don't have to go to All Mail to see my messages? I like having current messages at the top.

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Thubderbird will not open - because of an attachment?

I received a message with a password-protected attachment, and opened it in Thunderbird (in Windows 11). I found that the password I'd been sent did not work with the att… (czytaj dalej)

I received a message with a password-protected attachment, and opened it in Thunderbird (in Windows 11).

I found that the password I'd been sent did not work with the attachment. I inadvertently closed the Thunderbird app with the password prompt still open.

When I tried to open Thunderbird again it tried to load the attachment and then just hangs indefinitely. Using safe mode has the same result.

Please can you suggest a solution?

Thanks

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How do I manually THREAD several messages that I know are related?

First know that I have threading turned on. I am unable to find how to thread several email messages that I know are related. How can I do that even though they may not… (czytaj dalej)

First know that I have threading turned on. I am unable to find how to thread several email messages that I know are related. How can I do that even though they may not automatically be threaded by certain wording? Thanks Russ Pond

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control-shift-k not working

For months, control-shift-k almost never works. Every once in a while it does briefly. No sense of what is different when it briefly works. Updates to TB don't seem to ma… (czytaj dalej)

For months, control-shift-k almost never works. Every once in a while it does briefly. No sense of what is different when it briefly works. Updates to TB don't seem to make any difference.

Thanks for checking this!

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Unwanted "special" account created during install - no delete option for that account - remove?

I am installing Thunderbird for the first time on a new win 11 box. During the install, a "special" email account was created (not by me). I would rather not have the acc… (czytaj dalej)

I am installing Thunderbird for the first time on a new win 11 box. During the install, a "special" email account was created (not by me). I would rather not have the account, but when I right click on the account, the "delete" option is not there, and the account description (immediately below Account Settings) is "The following is a special account. There are no identities associated with it.". Is it possible to delete this account or at least hide it on the accounts list?

I did an uninstall/reinstall hoping to start over, but that did not do a complete reset, and the new install came up with the same accounts (including the "special") as I had set up before.

So, can I remove the account from the existing install, or can you tell me how to do a "clean" reinstall that forgets all previous account information?

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An odd request

I received an email from Thunderbird (my email provider) wanting me to join the Early Bird Beta but their link to pay with PayPal didn't work so they requested I add a ne… (czytaj dalej)

I received an email from Thunderbird (my email provider) wanting me to join the Early Bird Beta but their link to pay with PayPal didn't work so they requested I add a new credit card. I use PayPal often so I know my card on file with PayPal is OK. Seemed odd to me for their request. I could forward their email to me if needed. Looks like they are using Paddle.com Market Limited.

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time in thunderbird incorrect

Hi I am at my wits end here - The date in my Thunderbird is behind by 1 hour. This is affecting sent messages and also received messages. This just started today. For ov… (czytaj dalej)

Hi I am at my wits end here - The date in my Thunderbird is behind by 1 hour. This is affecting sent messages and also received messages.

This just started today. For over a year, the time has been correct. I have not changed any settings in Thunderbird prior to this issue.

My Win11 computer shows the date and time correctly.

I had a Win11 update yesterday. Not sure if that has affected Thunderbird (My province - Manitoba Canada - also stopped using daylight time changes in the last couple of months.) We are now permanently CDT, and is UTC/GMT -5 - which is what it shows in my Win11 setting.

My timezone and time in Win11 settings shows correctly.

Just to see if it would make a difference - In Win11 settings->Time & Language - I changed the time zone automatic to off (even tho the time zone showed correctly) and set it manually to UTC-5:00 Manitoba, - I changed 'Set Time automatically' to off, set the time manually and synced the time.

No difference with Thunderbird.

Why is my time off in Thunderbird?, and what can I do or check to fix this?

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Unable to attach files to emails since 30 Sept update (bug2077590)

Since the Thunderbird update of 30 Sept the ability to attached files to my emails has 'vanished'. I press the attach 'button' but there is no response. Never had this as… (czytaj dalej)

Since the Thunderbird update of 30 Sept the ability to attached files to my emails has 'vanished'. I press the attach 'button' but there is no response. Never had this as a problem before. I am running Windows 11 home version. Help!

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