Firefox — Fora społeczności

Hi, I hope maybe there might be a ray of hope here but I royally screwed up. Like BIG time. I was having issues with my windows laptop & the microsoft guy said to do a factory reset but select the option to keep my files & everything will be fine. Which I did. I did the reset & logged into my Firefox, only to find that NONE of my passwards had saved. It had asked for a 32 Key code but I've had this account for years & years & years and have never once been given a 32 key code. I thought maybe it was an option for future password reset so just clicked on 'next'. Well my bad, that was the dumbest thing I've ever done because all my passwords have been wiped & I've only managed to recover a tiny handful but most of them seem to be gone for good. Is there any hope of recovering? I thought because I had a Firefox account then that would be that, everything would be saved in the that account. Really wish I knew about the code thing, I wouldn't set one up if I knew. I think my biggest lesson from this is don't full trust the Microsoft guy if he makes it sound super easy & fuss free!

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab was reset to a blank page, there was no trace of anything. I tried the access through 'Menu / History / Recently closed windows' or '.../ Recently closed tabs' and they were both blank, empty, zero, nada ... This is the first time it happens to me, and I'm surprised and disappointed that such a predictable and basic bug shows up on an update.

I have a couple dozen tabs I use for task f-ups, it' unproductive and annoying to get them all back up to work. If this happens again I doubt I keep using Firefox as my preferred browser.

1. Anybody else suffering the same issue?
2. Is there a cure for the problem?

Greetings my firefox crashed earlier and now all my data is missing bookmarks, search history and so on i have looked at your website and found an article telling me to check my profiles which i did and neither had the missing data can you help

Yesterday 04-24-25 I had one tab open, I opened another tab to go to a differant website and the Bookmarks file folder was empty. I went back to the original tab and only one file still had bookmarks in it and when I tried to add others or export the manage bookmarks only showed about 10 to 15 bookmarks still in ALL of Firefox. There had been at least 100. When I try to add bookmarks or modify the few left It goes though the steps but makes no changed or additions to the few files that are left. So the bookmarks option has toally stopped working.

I ran both Norton and BitDefender(downloaded to see if Norton missed a Virus) Neither came back with a Virus. 
 WTF guys?

Hi, is there a way mozila can help me to retrieve all my remember login ID and password? due to i changing to new laptop and when i sign out it ask me to delete all the old password which i thought is just delete from the laptop instead of my whole login ID and password.

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark folders are still missing on the new computer. Also didn't seem to transfer passwords and autofill info.

I was trying to Sort by Name, but hit Delete, because the right-click menu presentation shifted. No worries, Ctrl Z should undo on PC. Nope. Now I'm learning the only restore is through JSTOR/backup. I don't want to restore a previous state of operation. I want to un-Delete a folder. Is that a feature somewhere, somehow?

And secondly, can I force confirmation for all future folder deletions?

When I open a "new page". . . there were four rows of my bookmarks. Many have disappeared for a second time. I'm glad you are aware of the problem but, PLEASE . . . just give me a quick and easy fix without page after page after page of rambling instructions.

Or, better yet: JUST FIX IT!!!!!

Thank you!

Charlie Roberts [edited email and phone# from community support forum]

All of my bookmarks are gone as of a few weeks ago. I tried rebooting but it didn't work. I tried importing them from Edge and that won't work. I can't save new bookmarks either. I tried importing them from an HTML file and that also won't work. Help!