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the app doesnt open

the app doesnt open at all it just flickers a white screen or an error box for a femto second then nothing happens tried to open in administrator mode still nothing i rem… (czytaj dalej)

the app doesnt open at all it just flickers a white screen or an error box for a femto second then nothing happens tried to open in administrator mode still nothing i removed all my profiles and unistalled a lot of times but still nothing happens i try to open in troubleshoot mode but it doesnt open..

i had problems with a bios update very long ago and i am working on legacy mode rn but it didnt effect firefox then idk if it has to do anything with the problem

Pytanie zadane przez Marwan 2 miesiące temu

Ostatnia odpowiedź udzielona przez cor-el 2 dni temu

When i try to send messages. I receive a message Below

Sending of message failed An error occurred while sending mail. The mail server responded: <help@scorebridge.com>...H:MBI[eu-west-2.compute.amazonaws.com] Connectio… (czytaj dalej)

Sending of message failed An error occurred while sending mail. The mail server responded: <help@scorebridge.com>...H:MBI[eu-west-2.compute.amazonaws.com] Connection refused due to its abuse. Please check the message recipient "help@scorebridge.com" and try again

Pytanie zadane przez david26071949 5 dni temu

Ostatnia odpowiedź udzielona przez jonzn4SUSE 3 dni temu

Firefox does not play any videos - tried common solutions

Firefox will not play any videos for me. This occurs on every website. On youtube for example, the loading circle will be perpetually spinning over the video. I can us… (czytaj dalej)

Firefox will not play any videos for me. This occurs on every website. On youtube for example, the loading circle will be perpetually spinning over the video. I can use the slider to scrub through the video, and a static image will appear, but not play. The Youtube video will play no problem in Edge browser.

This is on a Dell Latitude laptop with intel i7 integrated graphics. I have already tried every common solution I have found while searching:

  • Computer drivers and Firefox are up to date
  • Disabled hardware acceleration
  • Disabled all my add-ons
  • Turned off Firefox enhanced tracking protection
  • Turned on allow autoplay video and audio
  • Started in safe mode, still won't play video
  • Cleared cookies and site data
  • Refreshed firefox
  • Uninstalled and reinstalled firefox

Is there anything else I can try, or any troubleshooting steps I can follow?

Thank you!

Pytanie zadane przez richard.paul 3 dni temu

Ostatnia odpowiedź udzielona przez cor-el 3 dni temu

Browser randomly displays characters from a different language

After the latest MacOS update (Monterey) when my laptop started back up I saw everything in Firefox in a different language. This didn't happen in Chrome or Safari. Not… (czytaj dalej)

After the latest MacOS update (Monterey) when my laptop started back up I saw everything in Firefox in a different language. This didn't happen in Chrome or Safari. Not it seems to happen if I can't connect to wifi and then reconnect. It's always on an error page and *sometimes* on other pages too (like the login to this forum just now).

I've tried:

  • Reinstalling Firefox
  • Clearing all of my cache and browsing history
  • Using the Firefox repair tool

Nothing seems to help and Apple support just says its a Firefox issue. Any help would be greatly appreciated!

(for what ever reason I can't upload images to this question so here are two examples):

https://ibb.co/6nsypzn https://ibb.co/bB2vLXD

Pytanie zadane przez Eric Niemi 1 tydzień temu

Ostatnia odpowiedź udzielona przez cor-el 4 dni temu

Can't save/download or upload files

All of a sudden Firefox has ceased to react when I'm trying to download a file/save a page. When I click Cmd+S or File → Save page as…, nothing happens. When I try to ope… (czytaj dalej)

All of a sudden Firefox has ceased to react when I'm trying to download a file/save a page. When I click Cmd+S or File → Save page as…, nothing happens. When I try to open an upload dialogue, a solid gray window appears, and that's it. Uploading files through drag&drop interface works fine.

The problem seemingly appeared after migrating from a Mac Mini to a Macbook Air (both M1). I've already tried to restart the laptop and refresh Firefox — to no avail.

Is there anything else I could try to do?

Pytanie zadane przez shlema 5 dni temu

Ostatnia odpowiedź udzielona przez FredMcD 4 dni temu

I can't enter password info when I am on Bank of America online. This is not a problem when I use Chrome. Can you help?

I can't enter my password info when I am on Bank of America online. This is not a problem when I use Chrome. Can you help? I worked with Bank of America. It appears t… (czytaj dalej)

I can't enter my password info when I am on Bank of America online.

This is not a problem when I use Chrome. Can you help?

I worked with Bank of America. It appears to be Firefox problem not Bank of America online.

Thank you

William Grad

Pytanie zadane przez wlgrad 4 dni temu

Ostatnia odpowiedź udzielona przez FredMcD 4 dni temu

Firefox Nightly triggering out of application memory messages

On a daily basis I am getting a popup that asks me to force quit applications since the system has run out of memory. In the list of apps, Firefox Nightly is always usin… (czytaj dalej)

On a daily basis I am getting a popup that asks me to force quit applications since the system has run out of memory. In the list of apps, Firefox Nightly is always using 100GB+ of memory. I restart Firefox and then get the same message the next day.

Pytanie zadane przez matthew.martin 1 tydzień temu

Ostatnia odpowiedź udzielona przez FredMcD 4 dni temu

Gmail

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is … (czytaj dalej)

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the Google Workspace Status Dashboard for the current status of the service."

I can sign in to Gmail through other Edge with no problem. I am using the latest version of Firefox.

Pytanie zadane przez Bradley 4 dni temu

Ostatnia odpowiedź udzielona przez FredMcD 4 dni temu

Cursor continues to hang periodically, about every 2 - 3 minutes, then after 5 - 10 seconds, clears itself for another 2 - 3 minutes.

I was using Firefox on my PC for a long time, but after one of the more recent Windows updates, Firefox began to cause my computer to crash over and over again, blue scre… (czytaj dalej)

I was using Firefox on my PC for a long time, but after one of the more recent Windows updates, Firefox began to cause my computer to crash over and over again, blue screen of death, multiple times each day.

I eventually began to use MS Edge, and did not have ANY crashing problems with Edge.

After finding that Edge worked without crashing, I eventually removed Firefox completely from my machine.

BUT, Edge and Microsoft are WAY too intrusive.

Edge kept using Bing as the search engine, no matter what I did to disable it.

I changed the registry entries, based on several different online documents that I found.

I removed Bing as one of the search providers.

I went to the Bing website, where I turned it off.

I am sick of BING. I hate it.

So, I recently searched for the latest 64-bit version of Firefox, and installed it.

Low and behold, it worked great for about 1 week.

Now, it's starting to hang several times each hour.

What I mean by that, is that the cursor freezes, then after a few seconds, my PC makes one sound, signaling that it's seen the freeze, and after 2-3 more seconds, I get a second sound, and the cursor frees up again.

This behavior is getting worse and worse, but it only occurs when I am moving the cursor, or trying to move and click on something inside of the browser.

I do not remember it freezing on any other external apps.

I am running the latest version of Windows 10 Professional, and everything is current and up to date.

I am running on a Lenovo P70, with 17-inch touch-screen, 8-core Xeon processor, with 64GB of RAM.

If I could get BING off of my laptop, I would consider using Edge.

But, I much prefer Firefox, because of it's privacy.

However, it does not do me any good, if it keeps hanging, or causes my WinBlows OS to crash.

Please advise.

Joe Fisher 813-610-6320

Pytanie zadane przez Joe 5 dni temu

Ostatnia odpowiedź udzielona przez TNorth 5 dni temu

firefox constantly crashing

In last two weeks firefox crashes 95% of the time. constantly having to restart. Log into other accounts numerous times due to crashing. Do not have the time for this.… (czytaj dalej)

In last two weeks firefox crashes 95% of the time. constantly having to restart. Log into other accounts numerous times due to crashing. Do not have the time for this. On latest version. Can it be fixed or should i migrate to another browser.

Pytanie zadane przez mcgrath1 1 tydzień temu

Ostatnia odpowiedź udzielona przez FredMcD 5 dni temu

Mozilla will not even start up.

Mozilla will not even start up. However, when I go into the task manager and check processes, here are usually 4-6 mozilla processes going and none of them will end, no m… (czytaj dalej)

Mozilla will not even start up. However, when I go into the task manager and check processes, here are usually 4-6 mozilla processes going and none of them will end, no matter how many times I click it.

I have uninstalled/reinstalled multiple times, I have "refreshed" multiple times, deleted every mozilla file (except the 2, titled mozilla.browser, that my computer will not allow me to delete, for some stupid reason it says I need "system's permission" when *I AM* system) and everything else your website suggest.

The browser won't even open, so there is no "trouble shooting data" or anything else to send...

I am at my wits end and very openly getting angry at this point.

Pytanie zadane przez SFMC.Rozier 6 dni temu

Ostatnia odpowiedź udzielona przez FredMcD 5 dni temu

Firefox Crashes on Certain Websites

Hi everyone, Not sure if it is the current version of FF that is causing it to crash each time I visit some websites. In order to troubleshoot the cause, I manage to load… (czytaj dalej)

Hi everyone,

Not sure if it is the current version of FF that is causing it to crash each time I visit some websites. In order to troubleshoot the cause, I manage to load the website in safe mode and it was stable but going back to normal mode, it happened again. So I tried to isolate the problem by going through the checklist as documented by FF support e.g https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup but to no avail.

Since, I intended to reinstall my Mac from scratch, I thought that might help eliminate any issues that might be causing it, but after installing Catalina and then installing only FF, I visited the site again and it crashed the moment it tried to load.

The site I was visiting was http://www.ahpra.gov.au/

Would this report help in any way?

Thank you.

Cheers, Ernest

      • START***

AdapterDeviceID: 0x0166 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:27.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.1,chambers-en-GB%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.3,amazon%40search.mozilla.org:1.9 AvailablePhysicalMemory: 3187167232 AvailableSwapMemory: 0 BuildID: 20211103134640 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1637590293 DOMFissionEnabled: 1 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1637589784 MacAvailableMemorySysctl: 3503456348 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1637590272 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 214867968 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 96 StartupCrash: 0 StartupTime: 1637590272 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20211103134640","version":"94.0.1","vendor":"Mozilla","displayVersion":"94.0.1","platformVersion":"94.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Darwin","version":"19.6.0","locale":"en-AU"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0166","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":1}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookAir5,2","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-GB","intl":{"requestedLocales":["en-GB"],"availableLocales":["en-GB","en-US"],"appLocales":["en-GB","en-US"],"systemLocales":["en-AU"],"regionalPrefsLocales":["en-AU"],"acceptLanguages":["en-GB","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":false},"userPrefs":{"browser.search.region":"AU","browser.search.widget.inNavBar":false,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?channel=crow5&client=firefox-b-d&q="}},"profile":{"creationDate":18953,"firstUseDate":18953},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"webcompat@mozilla.org":{"version":"27.1.0","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18953,"updateDay":18953},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"aab7be96-022b-644c-b0c0-82d16c640b12"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"6ff48579-d11b-384c-a7e3-27f6a2fb665a"},"bug-1727384-pref-impact-study-for-total-cookie-protection-tcp-release-91-95":{"branch":"control","type":"normandy-exp","enrollmentId":"a71c4f85-4c9b-f640-b79f-ddeb3f0a9cfa"}}} ThreadIdNameMapping: 6:"IPC I/O Parent",7:"Timer",8:"StreamTrans #1",10:"Socket Thread",9:"StreamTrans #2",11:"Permission",12:"JS Watchdog",16:"TaskController #1",18:"TaskController #3",17:"TaskController #2",15:"TaskController #0",19:"Cache2 I/O",20:"Cookie",22:"Worker Launcher",23:"Renderer",24:"WRWorker#0",28:"WRWorkerLP#0",29:"WRWorkerLP#1",30:"WRWorkerLP#2",27:"WRWorker#3",31:"WRWorkerLP#3",25:"WRWorker#1",26:"WRWorker#2",32:"Compositor",34:"ImageIO",35:"IPDL Background",37:"DOM Worker",37:"QuotaManager IO",38:"IndexedDB #1",39:"TRR Background",40:"StreamTrans #3",41:"StreamTrans #4",42:"StreamTrans #5",43:"StyleThread#0",44:"StyleThread#1",45:"StyleThread#2",47:"mozStorage #1",48:"ImageBridgeChld",49:"WRSceneBuilder#1",50:"WRSceneBuilderLP#1",51:"WRRenderBackend#1",55:"GMPThread",56:"ProcessHangMon",57:"mozStorage #2",57:"BgIOThreadPool #1",60:"BackgroundThreadPool #2",61:"DNS Resolver #1",63:"mozStorage #3",64:"DOM Worker",65:"DNS Resolver #2",66:"DNS Resolver #3",67:"DOM Worker",69:"IndexedDB #5",72:"SSL Cert #1",72:"DOM Worker",72:"URL Classifier",75:"ExtensionProtocolHandler",75:"IndexedDB #6",78:"SSL Cert #2",79:"mozStorage #4",80:"SSL Cert #3",81:"RemoteLzyStream",85:"LS Thread",86:"SSL Cert #4",87:"mozStorage #5",89:"mozStorage #6",84:"mozStorage #7",85:"mozStorage #8", Throttleable: 1 TotalPhysicalMemory: 8589934592 URL: http://ahpra.gov.au/Error/404.htm?item=%2f&user=sitecore%5cAnonymous&site=scheduler&url=%2f UptimeTS: 21.20301408 Vendor: Mozilla Version: 94.0.1 useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

      • END***

Pytanie zadane przez Ernest Lee 5 dni temu

Ostatnia odpowiedź udzielona przez FredMcD 5 dni temu

crash on startup

Clicking on the firefox icon opens a window for a split second and closes it without anything loading. This also happens when I shift-click to try and open in troubleshoo… (czytaj dalej)

Clicking on the firefox icon opens a window for a split second and closes it without anything loading. This also happens when I shift-click to try and open in troubleshooting mode. There is the same problem with the tor browser.

I've whitelisted firefox on the windows virus and malware protection. I have re-installed firefox multiple times and got the same issue.

pls help

Pytanie zadane przez unmenatree 6 dni temu

Ostatnia odpowiedź udzielona przez FredMcD 5 dni temu