Firefox support site (this site) does not autosave or protect writing

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first. After writ… (czytaj dalej)

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first.

After writing my question, I clicked the "share data" button below. I got a message "We can't automatically get your browser's troubleshooting data, please try these manual steps. " Without thinking, I clicked the link to the "manual steps." Unfortunately, instead of opening a new tab, which would be the expected behavior, clicking the link took me off the get help form page (the page I'm on as I write this). What's worse, when I used the back button to return to the previous page, everything I'd written was gone. Obviously, the expected behavior would be to not take the user off the page in the first place, but if for some reason it did, to autosave the writing so it can be restored when the user returns.

This kind of bug used to be a lot more common in the early days, when I first started using the web, 25 years ago. I used to have a boilerplate describing the problem because I was sending reports of the bug so frequently. I've only encountered it twice, to my recollection, in the last 5 years. Firefox's website would have been one of the last places I'd ever expect to find a bug this glaring and elementary.

Thanks!

Pytanie zadane przez MorelliNet Global Firefox Sync 19 godzin temu

Ostatnia odpowiedź udzielona przez jscher2000 16 godzin temu

Did Not Connect: Potential Security Issue

I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just ca… (czytaj dalej)

I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just can´t acess (Screenshot_1). I have search on other browsers for the solution but i just can not find it, please someone help me :/

Pytanie zadane przez guilherme060506 19 godzin temu

Ostatnia odpowiedź udzielona przez cor-el 16 godzin temu

Refreshed Firefox and bookmarks disappeared

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no… (czytaj dalej)

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no bookmark listed.

Pytanie zadane przez sally.ellyson 20 godzin temu

Ostatnia odpowiedź udzielona przez cor-el 16 godzin temu

I want to make changes so that I will no longer see - "Your browser is being managed by your organization."

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from sync… (czytaj dalej)

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from synching my account

Pytanie zadane przez karmits firefox 18-03 1 dzień temu

Ostatnia odpowiedź udzielona przez cor-el 16 godzin temu

Removed HONEY form Addons ... but flotaing window still there

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY … (czytaj dalej)

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY from Add Ons ..... window still there.

I quite FF restarted it and the window reappears There is an option in it to delete account - but it has no effect.


How do I remove this annoying window.

Pytanie zadane przez sargan 18 godzin temu

Ostatnia odpowiedź udzielona przez jscher2000 16 godzin temu

Starting Firefox gives blank page

After restarting Firefox, updating, and now Firefox will not start properly. Gives a blank page, no menu bar, no anything other than a Address bar that does not work. C… (czytaj dalej)

After restarting Firefox, updating, and now Firefox will not start properly. Gives a blank page, no menu bar, no anything other than a Address bar that does not work. Can't refresh. Safe mode does the same. Windows 7

Pytanie zadane przez Guy 16 godzin temu

Ostatnia odpowiedź udzielona przez jscher2000 16 godzin temu

"help > Send feedback" is not working

Firefox Developer Edition 88.0b9(64-Bit) I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and … (czytaj dalej)

Firefox Developer Edition 88.0b9(64-Bit)

I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and with disabled add-ons.

Pytanie zadane przez Flekay 18 godzin temu

Ostatnia odpowiedź udzielona przez jscher2000 16 godzin temu

firefox prevents links opened in gmail email.

When I have a link in a gmail email I wish to click or create a calendar event, FF gives the message "firefox prevented this page from automatically redirecting to anothe… (czytaj dalej)

When I have a link in a gmail email I wish to click or create a calendar event, FF gives the message "firefox prevented this page from automatically redirecting to another page" I moved away from firefox to another browser because of this but now I want to return because firefox is...

A. isn't google B. isn't owned by a chinese consortium like Opera C. isn't microsoft. 

How do I get rid of this message? because it's annoying enough that I may be forced to choose one of the others.

Pytanie zadane przez Kari 16 godzin temu

Ostatnia odpowiedź udzielona przez jscher2000 16 godzin temu

"A web page is slowing down your browser" = Facebook

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla. Wi… (czytaj dalej)

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla.

With me it happens on Facebook. Clicking "wait" basically does nothing, clicking "stop it" it basically stops the page from loading, so you can't post a message or have any interaction with the site whatsoever.

All along I'm watching the CPU at a constant 50%-60%, and memory for one tab of FB going up steadily from 400 MB to 1.2 GB (almost like a memory leak).

Now, my laptop has really limited specs, 3 GB RAM, Win 7, 10 years old. So I thought the laptop is probably to blame. Till I did the following experiment: Let's try Edge, with the exact same tabs, exact same sites.

So, one tab of the same FB page + one tab of Yahoo Mail -> FF: 60% of CPU, 1.5 GB of memory (and counting). Edge: 10%-15% of CPU, 500-600 MB of memory, and FB smooth as silk.

Any suggestions/solutions are welcome.

Pytanie zadane przez elzach 1 dzień temu

Ostatnia odpowiedź udzielona przez FredMcD 17 godzin temu

Adobe Acrobat Extension

I am using the current Firefox & Window 10. I own Adobe Acrobat 2017. The icon no longer appears in Fire Fox & the Adobe Acrobat Plug In Extension no longer appea… (czytaj dalej)

I am using the current Firefox & Window 10. I own Adobe Acrobat 2017. The icon no longer appears in Fire Fox & the Adobe Acrobat Plug In Extension no longer appears in Firexfox. How do I reinstall Adobe Acrobat in Firefox? thank you

Pytanie zadane przez jonathan.rose 18 godzin temu

Ostatnia odpowiedź udzielona przez jscher2000 17 godzin temu

Can't restore previous session from sessionstore-backups

Today I opened my Firefox and all my tabs are gone. I was able to find a backup in sessionstore-backups, but when I renamed it to "sessionstore.jsonlz4" and replaced the … (czytaj dalej)

Today I opened my Firefox and all my tabs are gone. I was able to find a backup in sessionstore-backups, but when I renamed it to "sessionstore.jsonlz4" and replaced the one in the main profile folder, opening Firefox still don't gave me any tabs, just the default "new tab".

Pytanie zadane przez ytiantong 1 dzień temu

Ostatnia odpowiedź udzielona przez cor-el 18 godzin temu

Access Denied

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a… (czytaj dalej)

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a39

From <https://www3.citizensbankonline.com/efs/servlet/efs/default.jsp>

Pytanie zadane przez KOSL BUILDING GROUP 1 dzień temu

Ostatnia odpowiedź udzielona przez cor-el 19 godzin temu

Yahoo search engine has disappeared

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no … (czytaj dalej)

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no longer appeared in list of options for search engines in Firefox options. Looking at other posts, I deleted search.json.mozlz4 and restarted Firefox. This time my default search is Google. Yahoo is still not an option. Can anyone help me to get it back please? ( I did notice some Yahoo extensions, but these don't seem to be straight search tools but have additional 'features' like putting up photos on every new tab)

Pytanie zadane przez swllms 22 godziny temu

Ostatnia odpowiedź udzielona przez whymeeverytime 21 godzin temu

Firefox Blocking Video Playback

I am working in an online class and we are asked to record videos in an online platform for school. When I go to hit the play button on anyone's video I get an error mess… (czytaj dalej)

I am working in an online class and we are asked to record videos in an online platform for school. When I go to hit the play button on anyone's video I get an error message. This does not happen in other browsers, but I want to keep using Firefox. Is there a privacy or cookie setting that could be causing this to happen?

Pytanie zadane przez marion.reader42 4 dni temu

Ostatnia odpowiedź udzielona przez cor-el 20 godzin temu

Firefox for Windows 10 won't load any pages

I re-installed Firefox (I had it installed previously) but it won't load any pages. Like nothing. I have Windows 10 (HP laptop). I'd appreciate help troubleshooting this … (czytaj dalej)

I re-installed Firefox (I had it installed previously) but it won't load any pages. Like nothing. I have Windows 10 (HP laptop). I'd appreciate help troubleshooting this so I can get it working.

Pytanie zadane przez difoster1227 1 dzień temu

Ostatnia odpowiedź udzielona przez cor-el 20 godzin temu

win10 new installation firfox cannot display anything

HI, new computer win10, fresh firefox download 4/13/2021, firefox cannot display anything. Chrome, Kiwi, msedge all work great just so. checked firewall, firefox is allow… (czytaj dalej)

HI,

new computer win10, fresh firefox download 4/13/2021, firefox cannot display anything. Chrome, Kiwi, msedge all work great just so. checked firewall, firefox is allowed through. about:support, settings etc sites are not displayed either

Any idea whats happening? Any idea how to rescue? thx,-w

Pytanie zadane przez emptyFirefox 20 godzin temu

Ostatnia odpowiedź udzielona przez ·´¯`·...¸>-)))º> ~dbben 20 godzin temu