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restore my settings

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed.… (czytaj dalej)

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed. How do I restore my settings?

Pytanie zadane przez westart1 1 dzień temu

remove firefox relay from right click menu

Hi there, I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I do… (czytaj dalej)

Hi there,

I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I don't want it to show on the context menu and I found no such option on the relay extension. Is there a solution to this?

Thank you

Pytanie zadane przez Debra 2 dni temu

Ostatnia odpowiedź udzielona przez Debra 1 dzień temu

Nightly help menu doesn't function

Nightly updated this morning and the help menu from the sandwich has stopped working. The menu options display, but none of them function. Mouse click makes the menu disa… (czytaj dalej)

Nightly updated this morning and the help menu from the sandwich has stopped working. The menu options display, but none of them function. Mouse click makes the menu disappear as if it's going to show the panel attached to the option.

Version: 129.0a1 Build: 20240613093628

Pytanie zadane przez bobfishr 2 dni temu

Ostatnia odpowiedź udzielona przez James 1 dzień temu

zoom without changing layout

Hi, how can I zoom in and out on websites without changing any display or layout? For example, on some sites, zooming changes the layout of the text so that it all fits o… (czytaj dalej)

Hi, how can I zoom in and out on websites without changing any display or layout? For example, on some sites, zooming changes the layout of the text so that it all fits on the screen. Or zooming on some sites doesn't affect the size of the images, only the text. How can I zoom in so as to see the page in its original layout but with a wider view, thus preserving the scales of all the elements (as if I were zooming in on a picture) ? (in the screen below, zooming change the relative scale of the elements) Thank you for your help.

Pytanie zadane przez Blobitomousse 2 dni temu

Ostatnia odpowiedź udzielona przez cor-el 1 dzień temu

Why can't I change how many instances firefox runs

Hi! I wish to edit my limit on how instances firefox runs but i cant. I searched up how to change but cant find the option for it. It said that i should just untick use r… (czytaj dalej)

Hi! I wish to edit my limit on how instances firefox runs but i cant. I searched up how to change but cant find the option for it. It said that i should just untick use recommended setting in performance but all that happens is tht i get anotheter option to untick hardware accleration.

Pytanie zadane przez malkarna.jnv 2 dni temu

Ostatnia odpowiedź udzielona przez cor-el 1 dzień temu

You messed up my opening page when i choose the option for Firefox

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps … (czytaj dalej)

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps turning and turning, and will not ever get to the emails. The same thing happens when i try other favorites buttons on the top of the page. i do not know the correct words to describe what i am trying to say because i am not tech savvy at all. i am a senior citizen who needs my computer to work again. What has happened? i do not understand any of the directions given to me when you have answered me today. i do not understand the details! i am very frustrated right now, and have spent a lot of my day trying to get my computer working the way it did yesterday. What has happened?

Pytanie zadane przez sschwartz55 1 dzień temu

Ostatnia odpowiedź udzielona przez jscher2000 - Support Volunteer 1 dzień temu

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (czytaj dalej)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Pytanie zadane przez 8bitorne 4 dni temu

Ostatnia odpowiedź udzielona przez 8bitorne 1 dzień temu

I have Win 11 Lenovo notebook that requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time i use Outlook and/or YouTube. A setting in Firefox clearly is che cause.

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign… (czytaj dalej)

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time I use Outlook and/or YouTube. A setting in Firefox certainly seems to be the cause. I reinstalled Firefox, still same broblem.

A week or two ago I had no issues with Outlook and YouTube. It happens now every time I Open Outlook and YouTube.

I now use EDGE and have stopped using Firefox which has been my preferred browser for years.

Best regards,

Jim Challender


Cell [edited out phone# and address information from public support forum]

Pytanie zadane przez Grampa Grumpy 2 dni temu

MALWARE POPPING UP

Hi, Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I di… (czytaj dalej)

Hi,

Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I did a deep search, and there is no program on my computer, nor in my startups, nor in my popups allowed relating to this. It is only a problem with Firefox. Any solutions?

Thank you, John

Pytanie zadane przez m7hpw7j4kh 2 dni temu

Ostatnia odpowiedź udzielona przez James 2 dni temu

Facebook Images appear as Color Blocks on Facebook Since Last Week A bug?

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearin… (czytaj dalej)

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearing cookies, history and cache. I changed enhanced tracking but nothing stops this. Are there any suggestions to repair this or could it be a bug? I work on Windows 10. Please help.

Thank you.

Pytanie zadane przez bessaustin1 1 miesiąc temu

Ostatnia odpowiedź udzielona przez Tim Huang 2 dni temu

Display to big

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. … (czytaj dalej)

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. If I can't fix this,will have to quit using Firefox.

Pytanie zadane przez Lynn Christophersen 2 dni temu

Two things - initial reason is notifications being MUCH too loud - second thing is inability to submit help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form

Hello, FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form) Windows 10, fully updated w… (czytaj dalej)

Hello,

FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form)

Windows 10, fully updated with the latest firefox version. Email program is MS Outlook through my employer. Email notifications are overwhelmingly loud if the global volume is sufficient for viewing content. Playing with the volume mixer doesn't help. I have searched for solutions online, and every suggested fix entails features or options that are not available on my system. Please provide complete instructions for Windows 10. Please respond to lanzcc@potsdam.edu

SECOND PROBLEM

Submit button on page https://support.mozilla.org/en-US/questions/new/mozilla-account/form never succeeds.

Pytanie zadane przez lanzcc 2 dni temu

Firefox Privacy app changing all the time

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to an… (czytaj dalej)

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to another website. Also, the middle part of the privacy screen keeping changing.

Firefox is not secure because there is something going on every day with the settings. They keep changing on me.

Pytanie zadane przez Yolanda 2 dni temu

Firefox no longer compatible with Rightmove Professional

I've been using Rightmove Professional on Firefox for ten years plus but now suddenly it's not working correctly as the viewing windows no longer slide. Rightmove say it'… (czytaj dalej)

I've been using Rightmove Professional on Firefox for ten years plus but now suddenly it's not working correctly as the viewing windows no longer slide. Rightmove say it's due to an update by Firefox and advise to switch to Chrome but I really don't want to - will this issue be fixed? Thanks

Pytanie zadane przez Jondog 2 dni temu