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I have cleaned and re-cleaned existing Thunderbird installation; export still creates a 2.7GB file which import fails with. HOW DO I MIGRATE MY PROFILE? (Firefox migrate was smooth as butter) I have used Thunderbird for 10 years, but am ready to switch to a different mail client if I can't get it migrated. PLEASE HELP!

I installed Thunderbird 115.0.1 on Windows 11. I configured it for two accounts. One was a custom domain managed by Google, the second an Outlook account with my Office365 subscription.

Both receive mail fine. Neither would send mail. Investigating further I found that Thunderbird never got a firewall exception. I added the exception and now the Google account sends and receives fine. Outlook will still not send.

I've removed and re-added the Outlook account a couple of times now. No joy. I have found a lot of conflicting information on SMTP server settings but currently have the queried (auto configured) smtp.office365.com server on port 587 with my account credentials for login, connection security of 'STARTTLS' and authentication method of 'normal password'.

I've tried a couple of other email clients and they work out of the box. Any help would be appreciated.

-T

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed correctly, but it doesn't appear in the Saved Logins list. So I can't update its password. How can I get my SMTP account added to the Saved Logins list?

Thanks in advance for your work on this.

Hi, sorry to ask, but my E drive (where I keep data, etc) died. I do have backup and have the whole Thunderbird\Profiles folder. I watched the YT video, but I don't get it. It should just be easy to point the whole folder to it. All my stuff on C is fine, so it does come up with the email accts and the address book. I did try to do an Import, but got errors. Please Help! I am an OLD IT guy, so I am not stupid. It should be easier than this! I will attach 2 pics. Maybe someone will take pity on me...LOL.

FYI, I use an Over 10 year old W7Prof Installation, migrated thru about 3 pc's, on an i-5 (yes, I am lazy And Love W7) and my 1TB hard drive is over 12 years old (yes, I know...don't ask), And It DIED. So you can imagine what I been going thru since last Sat!!! WHAT A MESS AND BRAIN STRAIN!

Also, I HATE Gmail Web Mail!!!

Oh, and I have donated before. I had Windows Live Mail forever, but when Googley put the OAUTH PW mod in, I had to switch. I do like T-Bird. Sorry to write so much...Thanks again...

THANKS, Sam in FL

I'm a *long-time* TB user and have recently upgraded to 115.0 (BuildID: 20230711125218) on Linux (Kubuntu 22.04.2 LTS). I have multiple accounts configured to use the unified folders inbox. When in that unified inbox, if I delete an email, it stays in the message list instead of disappearing, although the focus changes (the message entry line was highlighted in blue background with white text, and is now in black text on a gray background). The message pane shows the next message as it should. If i click on the message list entry line for the deleted email, nothing happens in the message pane (it still shows the next email), although the focus does come back to the message list entry line. This does not appear to happen when I am in the inboxes of my individual email accounts, but only happens in the unified folder. When I return to the unified folder inbox from the individual account inbox, the deleted message is gone. Thanks for any help.

I have Thunderbird 68.12.1 on two PCs and when I open Thundberbird on each, it repeatedly asks me for passwords for all 6 of my IMAP email accounts, even though the passwords are correct. None of the email accounts will log in, so I cant send or receive emails on either of my PC's. It just started doing this this morning, and is happening on both PCs. I have been using the same version Thunderbird to access these accounts for many years without a problem before today.

The error message I am getting is: "Login to server imap.dotster.com with username xxxx@xxxx.com failed" with 3 options "Retry" "Enter New Password" or "Cancel"

I can access the same IMAP email accounts using the same passwords using Aquamail on my Galaxy Phone without a problem. So I know the issue is with Thunderbird logging into the email server, and not the passwords or email server.

Help would be greatly appreciated as I use my PCs to send receive emails more than my phone.

Hi ,

Ver 115.00

I can t find the way for a shortcut "pick up" mail just for one account... There is "pick up all accounts" but not a specific one...

thanks

Pierre

I can receive email with TB, using v.102.13.0 (32 bit). I cannot send from TB as I get an "unable to login to charter.net" error every time. Doesn't matter if I try to send a message to myself or someone else.

I can go to the charter website and send emails from there and I can then receive any test message I send to myself on TB. Annoying, to say the least. I haven't changed anything in ages, though TB updates itself automatically by default.

Webroot SecureAnywhere CE 23.3 Malwarebytes Premium 4.5.33

Is anyone else having problems with Charter/Spectrum? I've rebooted the computer and the modem to no effect. I didn't bother rebooting the router. Charter tech services says since I am able to send and receive on their website, the issue lies with TB.

I run Thunderbird 102.13.0 (32 bit) on W10 Home. After Thunderbird updated late last week I have been having problems sending emails with my work Microsoft Outlook Office365 account (no such problems up to last Thursday 13 July) : Emails with just a couple of words in the body arrive but with nothing in the body. Emails with just a couple of words in the body and a text file attached arrive but with nothing in the body and without the attachment. Emails with just a couple of words in the body and a Excel file attached fail to send at all (error message). No such problems sending emails via the Office 365 web portal. I have Exquilla installed and its licence is current. Tried removing the Outlook account and re-installing it, but this made no difference. Temporarily disabling my ESET NOD32 AV software made no difference either. Tearing my hair out. Would anyone have any ideas on how to fix this ?

For the release version of TB 115.0

The quickfilter is broken is a particular manner:

   some characters can be entered in the quickfilter-box.
   other characters (i.e. 'r', 'o'  the reply-shortcut key?) fail to be inserted/loses focus, and instead the reply- or open-message-action is initiated for the selected message.

I have not tested this extensively, but the issue shows up on my Win10 32-bit system