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emails in inbox show as unread after having been read

  • 6 odpowiedzi
  • 11 osób ma ten problem
  • 42 wyświetlenia
  • Ostatnia odpowiedź od Diego Victor

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After reading an email from my inbox it appears in my inbox as unread. This just started yesterday. Before, unless I deleted it, it would return to my inbox file as having been read. Now, I have to right click on the email and click on "Mark as read." Any help would be appreciated.

Wybrane rozwiązanie

Sometimes this problems are caused by corrupted files, creating a new profile you create new files.

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (6)

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Try compact you folders:

Also try repair the Inbox:

  • Click with right button mouse on Inbox >> Properties >> Repair Folder
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I just tried both of your suggestions; compacting my folders and repairing my inbox. Neither worked but thanks for your help.

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Has anyone experienced the same problem, i.e., emails in my inbox always are shown as unread, even though they have been read. This started a couple of days ago.

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This happens in safe mode?

Try create a new perfil:

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Operating in safe mode did not help.

I tried creating a new profile and, although I really didn't know what I was doing, whatever I did worked. Thank you very much.

Vinny

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Wybrane rozwiązanie

Sometimes this problems are caused by corrupted files, creating a new profile you create new files.

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.