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Chase Bank recently did maintenance to their system. Since their web pages load extremely slow (minutes) with Firefox 3.6. I go to windows explorer without this issue. Anyone know what the issue could be?

  • 2 odpowiedzi
  • 2 osoby mają ten problem
  • 14 wyświetleń
  • Ostatnia odpowiedź od cor-el

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Since Chase Bank performed an upgrade to their system about 2 weeks ago, their web pages load in about 90 seconds to Firefox. I switch to IE to try loading the Chase site and it loaded OK.

Anyone have any ideas as to a possible conflict? I also am running Norton 360 new version.

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On my old desktop with XP, chase.com/freedom takes many minutes to load. Likewise, no problems using Explorer.

On my new Windows 7 laptop, no apparent problem at all.

Both computers have the latest Firefox download.

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

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