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I uninstalled and reinstalled and tried to restore my old profile, but I can't open Firefox, it says another copy is already open. How do I fix that?

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JaneCheng
JaneCheng
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I followed the steps to backup my profile and saved the file on my desktop. I uninstalled Firefox and reinstalled it. I tried to restore my profile by copying it to the "new profile" but it didn't work, my bookmarks etc did not come back. When I looked in the new profile my old one was there as a folder so I moved it out to the Profiles section. I now had 2 profiles. I deleted the new profile using the Profile manager, thinking the old one that was left would just take over. I then tried to open Firefox but it says

Close Firefox

A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Where is this other copy? How do I close it?

Thank you.

I followed the steps to backup my profile and saved the file on my desktop. I uninstalled Firefox and reinstalled it. I tried to restore my profile by copying it to the "new profile" but it didn't work, my bookmarks etc did not come back. When I looked in the new profile my old one was there as a folder so I moved it out to the Profiles section. I now had 2 profiles. I deleted the new profile using the Profile manager, thinking the old one that was left would just take over. I then tried to open Firefox but it says Close Firefox A copy of Firefox is already open. Only one copy of Firefox can be open at a time. Where is this other copy? How do I close it? Thank you.