Upgrade
Browser shows we have Windows 8 and 115ESR. However, we have Windows 11 and need to have latest version at 145 ESR to access several of our accounts.
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The Firefox UserAgent you used to post this thread is Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0
The NT 6.2 is Windows 8.
If you are indeed using Windows 11 then perhaps you are for some reason running Firefox in Windows 8 compatibility mode when there is no reason to. You need to uncheck the "[] Run this program is compatibility mode for"
https://www.howtogeek.com/how-to-run-old-software-in-compatibility-mode-on-windows-11/ https://www.minitool.com/news/how-to-run-a-program-in-compatibility-mode.html
Once you do this then you should be able to download and install Firefox 145.0.2 Release or the Firefox 140.5.0esr from https://www.firefox.com/download/all/
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