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Twitch Fails to Load

  • 4 odpowiedzi
  • 8 osób ma ten problem
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Michael
Michael
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When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details: 

   Browser version: 141

   Steps to reproduce:

       Open Firefox in normal mode

       Navigate to https://twitch.tv

       Observe black screen with loading spinner

   Expected result: Twitch should load normally

   Actual result: Page remains blank with a loading spinner

   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner. This issue does not occur in private browsing mode (incognito), Twitch loads normally there. I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution. Additional details: Browser version: 141 Steps to reproduce: Open Firefox in normal mode Navigate to https://twitch.tv Observe black screen with loading spinner Expected result: Twitch should load normally Actual result: Page remains blank with a loading spinner Private browsing mode works correctly Please advise on a permanent fix or steps to diagnose this issue.
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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Michael said
When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner. This issue does not occur in private browsing mode (incognito), Twitch loads normally there. Private browsing mode works correctly

Sounds like an add-on issue. Site works for me. see screenshot Are you running any security software besides MS Defender? Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

NickW
NickW
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I have this problem too, twitch was working yesterday and I think firefox updated last night to 142.0 and now it just sits there loading forever, I tried troubleshoot mode and it still didn't work, only works in a private window.

Zmodyfikowany przez NickW w dniu

NickW
NickW
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clearing cookies and site data for twitch fixed it, hopefully its not a recurring problem.

Sam
Sam
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I also have this problem. Clearing the cache helps but it comes back in about a week. I have tried Firefox with no addons and that doesn't help. Incognito and on Chrome also work so it's something about regular Firefox causing this to keep happening.

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