Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Firefox's CPU usage hits as high as 90%. Need Help

more options

A single process of Firefox has as much as 90% CPU usage. There are no extensions installed. Cleared all the site data and history. And FF's task manager shows nothing. The weird thing is, if I end this process nothing happens to Firefox, tabs are as it is as I left them. What's the problem? I am using Firefox 80.0 (x64) on windows 10 Home with Ryzen 5 3550H.

A single process of Firefox has as much as 90% CPU usage. There are no extensions installed. Cleared all the site data and history. And FF's task manager shows nothing. The weird thing is, if I end this process nothing happens to Firefox, tabs are as it is as I left them. What's the problem? I am using Firefox 80.0 (x64) on windows 10 Home with Ryzen 5 3550H.
Załączone zrzuty ekranu

Wszystkie odpowiedzi (1)

more options

Unfortunately, that combination of symptoms can indicate there is malware operating its own instance of Firefox (for example, doing Bitcoin mining).

In the Windows 10 Task Manager, if you click over to the Details tab, you can add a new column for "Command Line" which will show more information about where each program is running from. To add a new column, right-click any current column heading (like Name, CPU, etc.) and click Select columns. Then add Command Line.

Is the high-CPU instance running from a different folder than the regular instances? The location may reveal more about the culprit. Also, what parameters does it start up with? Sometimes searching those will discover other pages on the web where people have identified the culprit.

And of course, meanwhile, you can run malware cleaners like the ones listed in the support article: Troubleshoot Firefox issues caused by malware