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Wrong Right-click menu displayed on some web sites

Wysłano

On several web sites (such as Google - but also on Mozilla Release Notes) right-clicking on a URL link displays an incorrect drop-down menu. See attached screenshot with Mozilla URL visible. This issue makes it impossible to e.g. open a link in a new Tab.

Same issue seen on Mac and Windows 10 platforms (Firefox 73.0.1)

On several web sites (such as Google - but also on Mozilla Release Notes) right-clicking on a URL link displays an incorrect drop-down menu. See attached screenshot with Mozilla URL visible. This issue makes it impossible to e.g. open a link in a new Tab. Same issue seen on Mac and Windows 10 platforms (Firefox 73.0.1)
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Dodatkowe dane o systemie

Zainstalowane wtyczki

  • Shockwave Flash 32.0 r0

Aplikacja

  • Firefox 73.0.1
  • Identyfikator przeglądarki: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:73.0) Gecko/20100101 Firefox/73.0
  • Adres URL: https://support.mozilla.org/1/firefox/73.0.1/Darwin/en-US/

Rozszerzenia

  • Adblock Plus - free ad blocker 3.8 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.1 (bing@search.mozilla.org)
  • Browsing protection by F-Secure 1.0.1188 (firefox-mac-browsing-protection@f-secure.com)
  • Cisco Webex Extension 1.5.0 (ciscowebexstart1@cisco.com)
  • Dictionary.com Search 1.0.1 (dictionary_com_lookup@voila.tech)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Facebook Container 2.1.0 (@contain-facebook)
  • Font Finder 0.3.5 ({a658a273-612e-489e-b4f1-5344e672f4f5})
  • Google 1.0 (google@search.mozilla.org)
  • LastPass: Free Password Manager 4.43.1.2 (support@lastpass.com)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Adobe Acrobat 18.0.10 (web2pdfextension.17@acrobat.adobe.com) (Wyłączone)

Javascript

  • incrementalGCEnabled: True

Grafika

  • adapterDescription:
  • adapterDeviceID: 0x7340
  • adapterDrivers:
  • adapterRAM: 0
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVendor:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'disabled', u'description': u'WebRender native compositor', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'WEBRENDER_COMPOSITOR'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'disabled', u'description': u'WebGPU', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'WEBGPU'}]}
  • info: {u'TileWidth': 1024, u'DisplayCount': 2, u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'CMSOutputProfile': 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u'Display0': u'1792x1120 scale:2.000000', u'Display1': u'2560x1600 scale:1.000000', u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- AMD Radeon Pro 5500M OpenGL Engine
  • webgl1Version: 4.1 ATI-3.5.5
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: ATI Technologies Inc. -- AMD Radeon Pro 5500M OpenGL Engine
  • webgl2Version: 4.1 ATI-3.5.5
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Zmodyfikowane ustawienia

Różne

  • JS użytkownika: Nie
  • Ułatwienia dostępu: Nie
FredMcD
  • Top 10 Contributor
4385 rozwiązań 61561 odpowiedzi

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
Czy ta odpowiedź okazała się pomocna?
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Zadający pytanie

I will try this when I encounter this issue the next time.

What makes testing this tricky is, that the issue may go away if I restart Firefox. Please note this is not consistent on any web site. I often see it on Google search results. After restart, Google is ok again.

I will try this when I encounter this issue the next time. What makes testing this tricky is, that the issue may go away if I restart Firefox. Please note this is not consistent on '''''any''''' web site. I often see it on Google search results. After restart, Google is ok again.
Czy ta odpowiedź okazała się pomocna?
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jscher2000
  • Top 10 Contributor
8950 rozwiązań 73359 odpowiedzi

Pomocna odpowiedź

The menu shows the fly-out for opening a link in a container as shown in the help article, but obviously the menu is broken.

Ref. Multi-Account Containers

I wonder if it could be related to the Facebook Container extension. Could you try disabling that extension for half a day and see whether it makes any difference? You can right-click its "fence" icon, click "Manage extension", then slide the on-off switch to off.

If the problem is caused by that extension, we hopefully can get that feedback to the developers for further testing.

The menu shows the fly-out for opening a link in a container as shown in the help article, but obviously the menu is broken. <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-10-10-05-04-07-ffb68a.png"> ''Ref.'' [[Multi-Account Containers]] I wonder if it could be related to the Facebook Container extension. Could you try disabling that extension for half a day and see whether it makes any difference? You can right-click its "fence" icon, click "Manage extension", then slide the on-off switch to off. If the problem is caused by that extension, we hopefully can get that feedback to the developers for further testing.
Czy ta odpowiedź okazała się pomocna? 1
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Zadający pytanie

I have disabled the Facebook Container extension for now, and will report back immediately, if I encounter the problem again.

Unfortunately - as there can be no negative proof - I cannot tell for sure, if the problem has gone away. The issue is quite intermittent, and may exhibit itself only once in a blue moon...

I just need to keep the extension OFF and follow this up in a week or two...

I have disabled the Facebook Container extension for now, and will report back immediately, if I encounter the problem again. Unfortunately - as there can be no negative proof - I cannot tell for sure, if the problem has gone away. The issue is quite intermittent, and may exhibit itself only once in a blue moon... I just need to keep the extension OFF and follow this up in a week or two...
Czy ta odpowiedź okazała się pomocna?
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